Hy-Chi Department Manager: Fresh Food & Team Leadership

Hy-Vee; Sioux Falls (SD); On-site; USD 25,000 - 36,000; Full time

Job summary

Hy-Vee is seeking a Hy-Chi Department Manager to lead the Hy-Chi department, set standards for service and profitability, and develop a high-performing team. You will manage schedules, recruit and train staff, and ensure product freshness and pricing competitiveness.

Responsibilities include analyzing sales trends, planning displays, handling inventory, and maintaining department operations. A strong customer focus and leadership experience are essential for success in this fast-paced grocery

Qualifications

• High school diploma or equivalent.
• Over one year of related work experience preferred.

Responsibilities

• Set the standard for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall department profitability.
• Create a friendly, welcoming atmosphere by modeling great customer service and encouraging your team to do the same.
• Greet customers warmly, assist them with their needs, and handle and resolve customer concerns promptly and professionally.
• Recruit, hire, train, supervise, evaluate, and develop all department employees.
• Determine department goals in partnership with the Store Director and establish weekly schedules and daily work plans.
• Inspect signage, displays, and merchandise for quality and quantity; order product for replenishment and ensure competitive pricing.
• Analyze weekly and monthly sales and trends, prepare ad projections, and write ads.
• Plan displays, promotions, and determine pre-orders to drive sales and customer engagement.
• Manage department bookkeeping, including extending and posting invoices and overseeing financial procedures.
• Conduct department inventory and ensure proper temperatures and storage procedures are maintained to guarantee freshness and control shrink.
• Understand and troubleshoot department equipment and ensure maintenance is performed as needed.
• Unload trucks, check in delivered merchandise, and place product in appropriate storage areas.
• Have authority to approve employee discipline and recommend transfers, discharges, and salary changes.
• Attend meetings, seminars, and continuing education as assigned.
• Answer the phone promptly and provide friendly, helpful service to customers who call, including taking product orders.
• Follow Hy-Vee’s dress code, hygiene standards, and all department and company guidelines.
• Pitch in with departmental duties and other tasks or special projects as they come up.

Skills

Leadership

Customer service

Sales analytics

Inventory management

Team development

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking a Hy-Chi Department Manager to lead the Hy-Chi department, set standards for service and profitability, and develop a high-performing team. You will manage schedules, recruit and train staff, and ensure product freshness and pricing competitiveness.

Responsibilities include analyzing sales trends, planning displays, handling inventory, and maintaining department operations. A strong customer focus and leadership experience are essential for success in this fast-paced grocery