Hy-Chi Department Lead

Hy-Vee; Kentucky; On-site; USD 25,000 - 33,000; Full time

Job summary

Hy-Vee is seeking a Hy-Chi Department Manager to lead the Hy-Chi team, ensuring fresh, quality products and a welcoming customer experience. You will manage operations, develop staff, analyze sales trends, and drive profitability through strong leadership and a passion for food.

Applicants should have a high school diploma (or equivalent) and over one year of related experience. This is a full-time, hourly position based in Kentucky, focusing on safety, customer service, and operational

Qualifications

• High school diploma or equivalent.
• Over one year of related work experience preferred.

Responsibilities

• Set the standard for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall department profitability
• Greet customers warmly, assist them with their needs, and handle and resolve customer concerns promptly and professionally
• Recruit, hire, train, supervise, evaluate, and develop all department employees
• Determine department goals in partnership with the Store Director and establish weekly schedules and daily work plans
• Inspect signage, displays, and merchandise for quality and quantity; order product for replenishment and ensure competitive pricing
• Analyze weekly and monthly sales and trends, prepare ad projections, and write ads
• Plan displays, promotions, and determine pre-orders to drive sales and customer engagement
• Manage department bookkeeping, including extending and posting invoices and overseeing financial procedures
• Conduct department inventory and ensure proper temperatures and storage procedures are maintained to guarantee freshness and control shrink
• Understand and troubleshoot department equipment and ensure maintenance is performed as needed
• Unload trucks, check in delivered merchandise, and place product in appropriate storage areas
• Attend meetings, seminars, and continuing education as assigned
• Answer the phone promptly and provide friendly, helpful service to customers who call, including taking product orders

Skills

Team leadership

Customer service

Decision making

Pricing & inventory

Clear communication

Sales analysis

Discretion with sensitive info

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking a Hy-Chi Department Manager to lead the Hy-Chi team, ensuring fresh, quality products and a welcoming customer experience. You will manage operations, develop staff, analyze sales trends, and drive profitability through strong leadership and a passion for food.

Applicants should have a high school diploma (or equivalent) and over one year of related experience. This is a full-time, hourly position based in Kentucky, focusing on safety, customer service, and operational