Hy-Chi Department Lead: Fresh & Customer-Driven

Hy-Vee; Osage Beach (MO); Sur place; USD 25 000 - 39 000; Plein temps

Résumé du poste

Hy-Vee's Hy-Chi Department Manager leads a fast-paced team to deliver fresh, quality products while maintaining a welcoming store environment. You’ll drive customer satisfaction and profitability by training staff, planning schedules, and managing inventory.

The role blends people leadership with operational excellence in a retail setting. Ideal candidates bring a passion for food, strong communication skills, and a commitment to high standards in service, teamwork, and safety.

Qualifications

• High school diploma or equivalent required.
• Over one year of related work experience preferred.
• Strong customer service and team leadership abilities.
• Ability to manage operations and analyze sales trends.

Responsabilités

• Set the standard for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall department profitability.
• Create a friendly, welcoming atmosphere by modeling great customer service and encouraging your team to do the same.
• Greet customers warmly, assist them with their needs, and handle and resolve customer concerns promptly and professionally.
• Recruit, hire, train, supervise, evaluate, and develop all department employees.
• Determine department goals in partnership with the Store Director and establish weekly schedules and daily work plans.
• Inspect signage, displays, and merchandise for quality and quantity; order product for replenishment and ensure competitive pricing.

Connaissances

Customer service

Team leadership

Operations management

Sales analysis

Communication

Formation

High school diploma

1+ year related experience preferred

Description du poste

Hy-Vee's Hy-Chi Department Manager leads a fast-paced team to deliver fresh, quality products while maintaining a welcoming store environment. You’ll drive customer satisfaction and profitability by training staff, planning schedules, and managing inventory.

The role blends people leadership with operational excellence in a retail setting. Ideal candidates bring a passion for food, strong communication skills, and a commitment to high standards in service, teamwork, and safety.