HX Operations Lead: People, Process & Payroll

K2United, LLC.; College Station (AR); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical benefits

Wellness stipend

Tuition stipend

Casual dress environment

Technical training and certifications

Free CareerSafe courses

Job summary

K2United, LLC. is seeking an HX Operations Manager to lead people, systems, and programs that create a consistent and dependable employee experience. You will oversee recruiting, onboarding, engagement, payroll, and benefits while partnering with Finance, IT, Security, Data, and QA to align priorities and reduce friction.

You will drive process improvements from the employee perspective, coach a diverse team, and ensure compliance across records and policies in a fast-paced environment.

Qualifications

• Have experience leading HR, people operations, or employee experience functions.
• Understand recruiting, onboarding, employee support, engagement, HRIS administration, payroll, benefits, compensation, records management, and employment compliance.
• Design processes from the employee’s perspective without compromising accuracy, compliance, efficiency, or scalability.

Responsibilities

• Lead the HX Operations team through clear priorities, coaching, feedback, and accountability.
• Represent HX on the Business Operations team and contribute to shared planning, priorities, risk management, and operational decisions.
• Coordinate work with Finance, Security, IT, Data, and Quality Assurance to ensure AI-enabled workflows meet company standards for accuracy, privacy, security, and reliability.
• Oversee recruiting, onboarding, employee support, and engagement to deliver a consistent and people-centered employee experience.
• Simplify processes, strengthen systems, and remove friction that slows work or affects service.
• Maintain accurate employee records, current policies, reliable knowledge resources, and audit-ready compliance practices.
• Administer payroll, compensation, and benefits with an emphasis on accuracy, fairness, compliance, and employee understanding.
• Monitor team capacity, operational risks, and service performance to address issues before they affect employees or business results.
• Use data, feedback, scorecard measures, automation, and AI tools to reduce manual effort and improve efficiency, service quality, knowledge access, and scalability across HX Operations.

Skills

HR leadership

People operations

Employee experience

Cross-functional

Data dashboards

AI tools

Policy communication

Tools

Paylocity

Jira

Confluence

Miro

SharePoint

Microsoft 365

Articulate

KnowBe4

Job description

K2United, LLC. is seeking an HX Operations Manager to lead people, systems, and programs that create a consistent and dependable employee experience. You will oversee recruiting, onboarding, engagement, payroll, and benefits while partnering with Finance, IT, Security, Data, and QA to align priorities and reduce friction.

You will drive process improvements from the employee perspective, coach a diverse team, and ensure compliance across records and policies in a fast-paced environment.