HVACR Inside Sales Pro - Trusted Advisor

PORTER PIPE & SUPPLY; Addison (IL); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Competitive Benefits

Job summary

Porter Pipe & Supply in Addison, IL is hiring an HVACR Inside Sales Representative to serve as a trusted advisor for HVACR customers, provide product knowledge and proactive solutions, and manage inbound calls while supporting outside sales.

You will cross-sell HVACR product lines, analyze market trends, coordinate with internal teams for pricing and delivery, and maintain detailed records of customer interactions and sales activities.

Qualifications

• Advanced knowledge of HVACR systems, hydronics, and related applications.
• Strong organizational skills with excellent attention to detail.
• Ability to build strong relationships with customers and team members.
• Positive attitude and a self-motivated approach.
• Strong mathematical aptitude and time management skills.
• Proficiency with Microsoft Office and general computer literacy.
• Excellent verbal and written communication skills.

Responsibilities

• Serve as a trusted advisor and primary contact for HVACR customers.
• Provide product knowledge, technical guidance, and proactive solutions.
• Manage inbound sales calls and support outside sales with customer needs.
• Identify opportunities to cross-sell HVACR product lines and increase account growth.
• Understand and analyze market trends, competitor offerings, and customer requirements.
• Collaborate with internal teams to ensure accurate pricing, order processing, and delivery.
• Maintain detailed and organized records of customer interactions and sales activities.

Skills

HVACR knowledge

Hydronic heating

Customer relationship building

Positive attitude

Math aptitude

Time management

MS Office proficiency

Verbal and written communication

Education

Bachelor’s degree in logistics, supply chain management, or related field

Tools

Microsoft Office

Job description

Porter Pipe & Supply in Addison, IL is hiring an HVACR Inside Sales Representative to serve as a trusted advisor for HVACR customers, provide product knowledge and proactive solutions, and manage inbound calls while supporting outside sales.

You will cross-sell HVACR product lines, analyze market trends, coordinate with internal teams for pricing and delivery, and maintain detailed records of customer interactions and sales activities.