HVAC Warranty Specialist (Field Tech & Mentorship)

Howard Air; Phoenix (AZ); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

401K retirement plan

Company-provided iPhone and iPad

Paid vacation and holidays

Uniforms and safety equipment provided

Vehicle with gas card

Training & Development

Company culture: supportive and team‑m

Job summary

Howard Air is seeking an experienced HVAC Warranty Technician to diagnose and resolve complex warranty-related installation and service issues on residential systems. You will mentor technicians, support training, and collaborate with Dispatch and Service Management to ensure efficient warranty resolutions.

The role emphasizes field work at residential sites, strong diagnostic skills, and a focus on long-term quality solutions.

Qualifications

• 3 years HVAC service or install experience (diagnostic skills)
• Strong communication, customer service, and leadership abilities
• Detail-oriented with a focus on quality and long-term solutions
• Valid driver\'s license
• Competitive pay based on experience and technical expertise

Responsibilities

• Run warranty calls
• Diagnose and resolve HVAC installation and service-related warranty issues
• Identify repeat issues and support training initiatives to improve technician performance
• Mentor and coach service technicians and installers
• Partner with Dispatch and Service Management to resolve warranty calls efficiently
• Repair and troubleshoot HVAC systems and related equipment
• Maintain tools, equipment, and accurate service documentation
• Order parts to support timely repair completion

Skills

HVAC experience

Diagnostic skills

Communication

Leadership

Detail-oriented

Valid driver\'s license

Job description

Howard Air is seeking an experienced HVAC Warranty Technician to diagnose and resolve complex warranty-related installation and service issues on residential systems. You will mentor technicians, support training, and collaborate with Dispatch and Service Management to ensure efficient warranty resolutions.

The role emphasizes field work at residential sites, strong diagnostic skills, and a focus on long-term quality solutions.