HVAC Warranty Service Technician - Diagnostics Expert

TurnPoint Services; El Cajon (CA); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) match

Paid parental leave

Paid holidays

Job summary

Anderson Plumbing, Heating & Air in San Diego is seeking a Technician HVAC Service Warranty to diagnose and repair warranty-covered issues, and to process claims with manufacturers. You will communicate timelines to customers and document repairs and parts used, while maintaining the vehicle and tools and upholding safety standards.

The ideal candidate has 2-3 years of HVAC service experience, EPA certification, strong diagnostic skills, and a clean driving record.

Qualifications

• 2-3 years of HVAC service experience.
• EPA certification required.
• Strong diagnostic and troubleshooting skills.
• Familiarity with manufacturer warranty claim processes.
• Excellent customer service skills.
• Valid driver's license with a clean driving record.

Responsibilities

• Diagnose and repair HVAC equipment issues covered under manufacturer or company warranty.
• Process warranty parts claims with manufacturers accurately and in a timely manner.
• Communicate with customers regarding warranty repair timelines and resolution.
• Complete accurate documentation of warranty repairs and parts used.
• Identify recurring equipment issues and report trends to service leadership.
• Maintain company vehicle, tools, and parts inventory in organized condition.
• Adhere to all safety practices and manufacturer specifications.
• Represent the company professionally on every warranty call.

Skills

HVAC service experience

EPA certification

Diagnostic skills

Warranty processes

Customer service

Driver's license

Job description

Anderson Plumbing, Heating & Air in San Diego is seeking a Technician HVAC Service Warranty to diagnose and repair warranty-covered issues, and to process claims with manufacturers. You will communicate timelines to customers and document repairs and parts used, while maintaining the vehicle and tools and upholding safety standards.

The ideal candidate has 2-3 years of HVAC service experience, EPA certification, strong diagnostic skills, and a clean driving record.