Senior Residential HVAC Warranty Specialist

Dilling; Mooresville (NC); Hybride; USD 50 000 - 100 000; Plein temps

Avantages offerts par ce poste

Medical, Prescription, Dental, and Vis

Résumé du poste

Dilling Heating, Cooling, Plumbing & Electrical is seeking a skilled residential HVAC Warranty Technician to diagnose and resolve HVAC issues on customer sites. You will educate customers, manage on-site inventories, and document all work per company procedures, maintaining professionalism at every step.

The role emphasizes hands-on troubleshooting, clear communication with customers, and dependable performance in a fast-paced field service environment in Mooresville, NC.

Qualifications

• 5+ years of experience in residential HVAC services.
• Extensive knowledge of HVAC codes and safety procedures.
• Experience managing a fleet vehicle and product inventory.
• Customer Service experience required.
• Must pass motor vehicle & background check and drug screen.
• Superb customer service skills, honest, dependable, and reliable.
• Physical dexterity.

Responsabilités

• Inspect, troubleshoot, and diagnose residential HVAC systems
• Identify & communicate HVAC issues with customers
• Educate customers on their HVAC systems, functions and needs
• Maintain a fully stock inventory for each job
• Document work performed by following company procedure.
• Maintain professional conduct and appearance in all working conditions
• Set up HVAC service or installation calls when needed

Connaissances

HVAC diagnosis

Customer service

Inventory management

Fleet management

Description du poste

Dilling Heating, Cooling, Plumbing & Electrical is seeking a skilled residential HVAC Warranty Technician to diagnose and resolve HVAC issues on customer sites. You will educate customers, manage on-site inventories, and document all work per company procedures, maintaining professionalism at every step.

The role emphasizes hands-on troubleshooting, clear communication with customers, and dependable performance in a fast-paced field service environment in Mooresville, NC.