Lead HVAC Technician - Mentorship, Service & Install Expert

Intuit, Inc.; Austin (MN); On-site; USD 60,000 - 90,000; Full time

Job summary

Intuit, Inc. is seeking an experienced HVAC Lead Technician to lead our service and installation work. This hands-on role requires troubleshooting complex problems, guiding other technicians, and delivering excellent customer service.

You will install, service, and maintain HVAC and refrigeration systems for both residential and commercial setups, while mentoring teammates and ensuring safety and quality standards are met. Strong communication and organizational skills are essential.

Qualifications

• Strong experience with HVAC and refrigeration systems.
• Experience with residential and commercial equipment.
• Strong troubleshooting and problem-solving skills.
• Previous lead technician or supervisory experience preferred.
• Ability to organize and manage multiple jobs and priorities.
• Strong communication and customer service skills.
• Refrigeration experience preferred.
• EPA certification preferred; NATE certification is a plus.

Responsibilities

• Install, service, maintain, and repair HVAC and refrigeration systems.
• Diagnose and troubleshoot complex heating, cooling, and refrigeration issues.
• Perform and oversee preventive maintenance.
• Inspect systems and recommend repairs, replacements, or improvements.
• Assist and mentor other technicians.
• Communicate clearly and professionally with customers.
• Maintain accurate job notes and service records.
• Follow company procedures, safety requirements, and applicable codes.
• Stay current with HVAC/R equipment, technology, and industry standards.

Skills

HVAC&R systems

Residential & commercial

Troubleshooting

Lead technician

Customer service

Safety compliance

Job description

Intuit, Inc. is seeking an experienced HVAC Lead Technician to lead our service and installation work. This hands-on role requires troubleshooting complex problems, guiding other technicians, and delivering excellent customer service.

You will install, service, and maintain HVAC and refrigeration systems for both residential and commercial setups, while mentoring teammates and ensuring safety and quality standards are met. Strong communication and organizational skills are essential.