HVAC Truck-Based Service Ops Leader

Johnson Controls, Inc.; Wisconsin; Presencial; USD 92.000 - 139.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus plan

Benefits package

401K

Descripción de la vacante

Johnson Controls is seeking an experienced HVAC Service Operations Manager to lead a truck-based service team across the Greenville, WI territory. You will manage service assets, develop plans, and drive profitable growth through disciplined operations and strong customer focus.

The role emphasizes leadership, financial stewardship, and collaborative work with Sales and field teams. A Bachelor's degree and 8+ years of management in service are expected, with up to 50% travel.

Formación

• Bachelor’s degree in engineering or business, or equivalent work experience.
• Eight to ten or more years of progressively more responsible operations management experience in the service industry.
• Five or more years of direct management experience.
• Experience in HVAC, building controls, or a similar service delivery environment.
• High-level competence in written and verbal communication.
• Strong presentation skills and the ability to speak to large audiences.
• Ability to lead and direct diverse teams.
• Basic financial and accounting knowledge.
• Proficiency in Microsoft Office applications and a Windows-based environment.
• Ability to travel up to 50% of the time.

Responsabilidades

• Lead the execution of the truck-based service business and maintain consistent delivery systems across the territory.
• Manage branch service business plans, financial plans, revenue forecasts, and gross margin performance.
• Drive profitable growth through effective management of people, financial resources, and material assets.
• Develop strategic operating plans that align with service sales and account goals.
• Build and retain customer relationships through networking in the local business, governmental, and professional community.
• Review proposals, estimates, and account assignments with Sales to support accurate and effective service execution.
• Audit service operations, support contractual obligations, and take action to improve customer satisfaction and performance.
• Recruit, hire, coach, and retain service support staff while supporting performance reviews and development plans.

Conocimientos

Leadership

People management

Financial acumen

Communication

HVAC knowledge

Travel 50%

Presentation skills

Strategic planning

Educación

Bachelor's degree in engineering or business

Descripción del empleo

Johnson Controls is seeking an experienced HVAC Service Operations Manager to lead a truck-based service team across the Greenville, WI territory. You will manage service assets, develop plans, and drive profitable growth through disciplined operations and strong customer focus.

The role emphasizes leadership, financial stewardship, and collaborative work with Sales and field teams. A Bachelor's degree and 8+ years of management in service are expected, with up to 50% travel.