HVAC Tech - Service Advisor

Summers Plumbing Heating & Cooling; Muncie (IN); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

401(k) plan

Disability (short/long-term)

Paid vacation

Company phone

Company vehicle

Fuel card

Team activities

Job summary

Summers Plumbing Heating & Cooling in Muncie, IN seeks a full-time HVAC Tech - Service Advisor to conduct in-home consultations, present replacement options, and guide homeowners to cost-effective, energy-efficient solutions. You will use company tools and participate in on-call rotations to support emergency service.

This role offers competitive pay with commission and SPIFs, plus benefits and a company vehicle. Must have 2+ years HVAC experience and a valid Indiana license.

Qualifications

• 2+ years HVAC experience.
• Comfort Advisor or HVAC sales experience (preferred).
• Strong communication and presentation skills.
• Ability to build trust and guide customers through important decisions.
• Valid Indiana driver's license and acceptable driving record.
• Professional, motivated, and solution-oriented attitude.

Responsibilities

• Prepare for scheduled in-home consultations using company-provided tools.
• Visit homeowners to assess comfort needs and present HVAC replacement options.
• Educate clients about system features and energy efficiency, and discuss financing options.
• Respond to emergency service calls as necessary.

Skills

HVAC experience

Sales experience

Communication skills

Customer guidance

Driver's license

Job description

Summers Plumbing Heating & Cooling is seeking a full‑time HVAC Tech - Service Advisor to join our team in Muncie, IN.

Schedule:

This position is full-time, Monday through Friday, with scheduled in‑home consultations. Participation in an on‑call rotation for emergency service is also required.

Benefits For Our Hvac Tech - Service Advisor

• Health, vision, dental, and life


• A company‑matched 401(k) plan


• Short- and long‑term disability


• Fun company activities like monthly lunches and breakfasts


• 2 weeks of paid vacation


• Company‑provided phone, vehicle, and fuel card


• Company activities, lunches, and breakfasts

Why We're a Great Choice

This full‑time opportunity offers competitive hourly pay, performance‑based pay, and SPIFs, with total earnings potential ranging from $75,000 to $100,000, and top performers frequently exceeding this range.

Since 1969, our knowledgeable and friendly service professionals at Summers Plumbing Heating & Cooling have delivered high‑quality assistance at reasonable rates. We are committed to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems across Indiana, with expansion into Dayton, OH, and eastern Illinois. Fully bonded, licensed, and insured, our company operates from 25 locations and is known for a professional yet personable approach and strong technical expertise. Our focus is on delivering exceptional service that exceeds expectations and building lasting relationships with our customers.

Our team members play a vital role in the growth of our company and are valued by supportive leadership, including a general manager and company president who truly appreciate their contributions. We take pride in maintaining a fun, team‑oriented atmosphere where everyone works together to achieve goals and outstanding efforts are recognized and rewarded.

What You'll Be Doing

As an HVAC Tech - Service Advisor, you will begin each day by preparing for scheduled in‑home consultations using company‑provided tools such as an iPad and FieldPulse. You will visit homeowners to assess their comfort needs, present HVAC replacement options, and conduct system evaluations during maintenance and service appointments. You will educate clients about system features and energy efficiency, and offer financing options to help them make informed decisions. Representing Summers Plumbing Heating & Cooling with integrity and a customer‑first approach, you will guide homeowners toward effective solutions and respond to emergency service calls as necessary.

Hvac Tech - Service Advisor Requirements

• 2+ years of HVAC experience


• Comfort Advisor or HVAC sales experience (preferred)


• Strong communication and presentation skills


• Ability to build trust and guide customers through important decisions


• Valid Indiana driver's license and acceptable driving record


• Professional, motivated, and solution‑oriented attitude

Salary: $75000 - $100000 per year