HVAC Service Technician

Dead River Company; Richmond (NH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid weekly benefits

401K with company match

Uniform and boot allowances

3 weeks paid time off + 10 holidays

Tuition reimbursement

Employee discounts for your home

Opportunity for growth and advancement

Job summary

Dead River Company seeks a Service Technician to install and repair residential and commercial propane/oil heating equipment, delivering high levels of customer service across client sites.

You will work as a trusted advisor, keep customer property safe, and support our brand promises while maintaining a neat vehicle and timely service. On-call shifts may be required.

Qualifications

• High school diploma or equivalent required; technical school training preferred.
• Apprentice, Journeyman or Master experience levels with oil/propane service.
• Applicable propane CETP certification is required for propane technicians.

Responsibilities

• Installs, trouble-shoots and repairs oil and/or propane heating systems following codes and company policy.
• Performs efficiency tests, tune-ups, and contract service inspections.
• Records parts and labor for service calls and maintains inventory.
• Promotes safety, professional image, and courteous service as a Dead River ambassador.
• Works on-call nights/weekends as needed.

Skills

Customer focus

Teamwork

Safety conscious

Problem solving

Communication

Education

High school diploma or equivalent

Technical school training preferred

Job description

Up to $3,000 Sign on Bonus Eligible

$22 to $33 an Hour - Depending on Experience.

Join Our Team - Find Your Future!

Position Summary:

Installs and repairs residential and commercial propane and/or oil burner equipment and appliances while ensuring a high level of customer service. The responsibilities of this position are carried out with particular attention to maintaining customer property, respecting customer confidentiality and working as a trusted advisor. The Service Technician serves as a Dead River Company ambassador by adhering to our Brand Promise, Guarantees and Pledges and our Co-Worker Guarantees and Pledges.

Essential Functions:

• Installs, trouble-shoots and repairs oil and/or propane heating systems in accordance with applicable codes, safety regulations and Dead River Company policies.
• Performs efficiency tests, tune-ups, and contract service inspections.
• Eliminates call-backs and reduces liability by ensuring that all work is performed safely and accurately.
• Promotes image as a trusted advisor through a neat appearance, clean uniform and timely, safe and courteous service.
• Promotes Dead River company products and services. Advises customers on best options for specific needs.
• Maintains a neat and orderly service vehicle. Ensures that all tools and equipment are in safe operating condition.
• Immediately records and reports parts and labor for service calls in accordance with company procedures. Maintains and tracks parts inventories in service vehicle.
• Participates in night and weekend on-call schedule as necessary.
• Reports all accidents, spills, and liability claims.
• Performs propane Gas-check inspections according to applicable codes and company policy without supervision. (Propane technicians)

Competitive Compensation and Industry Leading Benefits- Paid weekly!

• Extensive benefits with competitive premiums for both employees & family
• 401K with company match
• Employee Discounts for your home
• Generous sign-on bonus
• 3 weeks paid time off + 10 paid holidays
• Uniform and boot allowances
• Shortened summer hours
• Veteran's Day paid holiday for active military and veterans
• Tuition reimbursement
• Opportunity for growth & advancement

Education:

A high school diploma or equivalent is required. Technical school training is preferred.

Experience:

Apprentice – Will have successfully completed oil burner training course or CETP program. Journeyman – Will have at least one year of relevant oil and/or propane service experience. Master – Will have two or more years of relevant oil and/or propane service experience

Certification, Licensing, and Testing:

• Apprentice, Journeyman or Master designation licensing is necessary in states where required.
• Applicable propane CETP certification is required for propane technicians.
• All technicians must be able to pass a pre-employment physical.
• All technicians must have a valid motor vehicle drivers’ license. Driving record is reviewed at employment, and annually thereafter, and must meet company standards.

The Ideal candidate will have:

• Experience with installation, maintenance, and repairs of residential and commercial oil and/or Propane heating equipment
• Strong customer focus
• The ability to work without close supervision
• HAZMAT endorsement / Propane License a plus
• A focus on safety!
• The ability to work as part of a team

Dead River Company delivers energy and peace of mind to customers throughout Northern New England and New York with over 1,700 employees and a commitment to our core values of integrity, caring, and excellence.