HVAC Service Technician

Dead River Company; Allentown (Lehigh County); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-term Disability

Long-term Disability

401(k) with company match

Paid time off

Paid holidays

Tuition Reimbursement

Scholarships for children of employees

Discounts on products/services

Uniform/Boots allowance

Safety glasses allowance

Paid Training

Growth opportunities

Job summary

Dead River Company in Allentown, PA is seeking a service technician to install, troubleshoot and repair residential and commercial propane and/or oil burner equipment while delivering excellent customer service and protecting customer property.

You will perform efficiency tests, tune-ups and contract inspections, maintain a neat vehicle and tools, and participate in on-call schedules as necessary. A high school diploma, CETP/training, and a valid license are required.

Qualifications

• High school diploma or equivalent required; technical training preferred.
• CETP certification or oil burner training required for propane technicians.
• Must pass pre-employment physical and have a valid driver's license.

Responsibilities

• Install, troubleshoot and repair oil/propane heating systems per codes and company policies.
• Perform efficiency tests, tune-ups, and contract service inspections.
• Record parts and labor for service calls; maintain tool and parts inventories.
• Maintain neat, safe work practices, vehicle and appearance; on-call participation as needed.
• Promote Dead River products and provide expert advice to customers.

Skills

Oil & propane service

Customer service

Safety compliance

Education

High school diploma or equivalent

CETP or oil burner training

Job description

Join Our Team - Find Your Future!

$24 - $36 depending on experience

Position Summary:

Installs and repairs residential and commercial propane and/or oil burner equipment and appliances while ensuring a high level of customer service. The responsibilities of this position are carried out with particular attention to maintaining customer property, respecting customer confidentiality and working as a trusted advisor.

Essential Functions:

• Installs, trouble-shoots and repairs oil and/or propane heating systems in accordance with applicable codes, safety regulations and Dead River Company policies.
• Performs efficiency tests, tune-ups, and contract service inspections.
• Eliminates call-backs and reduces liability by ensuring that all work is performed safely and accurately.
• Promotes image as a trusted advisor through a neat appearance, clean uniform and timely, safe and courteous service.
• Promotes Dead River company products and services. Advises customers on best options for specific needs.
• Maintains a neat and orderly service vehicle. Ensures that all tools and equipment are in safe operating condition.
• Immediately records and reports parts and labor for service calls in accordance with company procedures. Maintains and tracks parts inventories in service vehicle.
• Participates in night and weekend on-call schedule as necessary.
• Reports all accidents, spills, and liability claims.
• Performs propane Gas-check inspections according to applicable codes and company policy without supervision. (Propane technicians)

Highly Competitive Compensation and Industry Leading Benefits- Paid weekly!

• Health Insurance –Premiums as low as $6.41 for full-time employees!
• Dental insurance and Vision Insurance
• Company Provided Life insurance, Short-term and Long-Term disability
• 401(k) plan with company match
• Paid time off and 10 paid holidays
• Tuition Reimbursement for employees and Scholarships and grant for employee’s children
• Discounts on our products and services
• Work uniform and, boot and prescriptions safety glasses allowance
• Paid Training at our State-of-the-art institute
• Opportunity for growth!

Education:

A high school diploma or equivalent is required. Technical school training is preferred.

Experience:

Apprentice – Will have successfully completed oil burner training course or CETP program. Journeyman – Will have at least one year of relevant oil and/or propane service experience. Master – Will have two or more years of relevant oil and/or propane service experience

Certification, Licensing, and Testing:

• Apprentice, Journeyman or Master designation licensing is necessary in states where required.
• Applicable propane CETP certification is required for propane technicians.
• All technicians must be able to pass a pre-employment physical.
• All technicians must have a valid motor vehicle drivers’ license. Driving record is reviewed at employment, and annually thereafter, and must meet company standards.

At Dead River Company, being part of our team means being part of something truly special. For over 110 years, we’ve been good people helping neighbors do energy right. We care deeply—every person here makes a difference. We take pride in doing work that matters for our customers, our communities, and each other. That’s why we invest in and support every employee with opportunities to grow and thrive. Come build your future with us.