Service Technician - LP and Oil Burner

Dead River Company; Nashua (NH); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with match

Paid time off

Paid holidays

Tuition reimbursement

Scholarships for employees' children

Discounts on products and services

Uniform and safety glasses allowance

Paid training

Growth opportunities

Job summary

Dead River Company in Nashua, NH is seeking an experienced service technician to install, troubleshoot, and repair residential and commercial oil and propane heating systems, delivering reliable, safe service to customers.

Ideal candidates have a high school diploma or equivalent with technical training, CETP certification plus propane licensing a plus. The role includes on-call rotations, competitive compensation, and benefits including health, dental, vision, and a 401(k) plan.

Qualifications

• Experience with installation, maintenance, and repairs of residential and commercial oil and/or propane heating equipment.
• Strong customer focus and safety orientation.
• Ability to work without close supervision.

Responsibilities

• Installs, troubleshoots and repairs oil and/or propane heating systems in accordance with codes and company policies.
• Performs efficiency tests, tune-ups, and contract service inspections.
• Ensures safe and accurate workmanship to minimize call-backs and liability.
• Maintains neat, safe service vehicle and communicates with customers as a trusted advisor.
• Records parts and labor promptly and maintains inventories.
• Participates in night and weekend on-call rotations as needed.
• Reports accidents, spills, and liability claims.

Skills

Customer focus

Self-motivation

Team player

Safety-minded

Propane license

Hazmat endorsement

Independent worker

Education

High school diploma or equivalent

Technical school training

Job description

$5,000 Sign-on Bonus Eligible

Join Our Team - Find Your Future!

Position Summary:

Installs and repairs residential and commercial propane and/or oil burner equipment and appliances while ensuring a high level of customer service. The responsibilities of this position are carried out with particular attention to maintaining customer property, respecting customer confidentiality and working as a trusted advisor.

Highly Competitive Compensation and Industry Leading Benefits- Paid weekly!

• Health Insurance – Premiums as low as $6.41 for full-time employees!
• Dental insurance and Vision Insurance
• Company Provided Life insurance, Short-term and Long-Term disability
• 401(k) plan with company match
• Paid time off and 10 paid holidays
• Tuition Reimbursement for employees and Scholarships and grant for employee’s children
• Discounts on our products and services
• Work uniform and, boot and prescriptions safety glasses allowance
• Paid Training at our State-of-the-art institute
• Opportunity for growth!

Essential Functions:

• Installs, trouble-shoots and repairs oil and/or propane heating systems in accordance with applicable codes, safety regulations and Dead River Company policies.
• Performs efficiency tests, tune-ups, and contract service inspections.
• Eliminates call-backs and reduces liability by ensuring that all work is performed safely and accurately.
• Promotes image as a trusted advisor through a neat appearance, clean uniform and timely, safe and courteous service.
• Promotes Dead River company products and services. Advises customers on best options for specific needs.
• Maintains a neat and orderly service vehicle. Ensures that all tools and equipment are in safe operating condition.
• Immediately records and reports parts and labor for service calls in accordance with company procedures. Maintains and tracks parts inventories in service vehicle.
• Participates in night and weekend on-call schedule as necessary.
• Reports all accidents, spills, and liability claims.
• Performs propane Gas-check inspections according to applicable codes and company policy without supervision. (Propane technicians)

The Ideal candidate will have:

• Experience with installation, maintenance, and repairs of residential and commercial oil and/or Propane heating equipment
• Strong customer focus
• The ability to work without close supervision
• HAZMAT endorsement / Propane License a plus
• A focus on safety!
• The ability to work as part of a team

Education:

A high school diploma or equivalent is required. Technical school training is preferred.

Experience:

Apprentice – Will have successfully completed oil burner training course or CETP program. Journeyman – Will have at least one year of relevant oil and/or propane service experience. Master – Will have two or more years of relevant oil and/or propane service experience

Certification, Licensing, and Testing:

• Apprentice, Journeyman or Master designation licensing is necessary in states where required.
• Applicable propane CETP certification is required for propane technicians.
• All technicians must be able to pass a pre-employment physical.
• All technicians must have a valid motor vehicle drivers’ license. Driving record is reviewed at employment, and annually thereafter, and must meet company standards.

At Dead River Company, being part of our team means being part of something truly special. For over 110 years, we’ve been good people helping neighbors do energy right. We care deeply—every person here makes a difference. We take pride in doing work that matters for our customers, our communities, and each other. That’s why we invest in and support every employee with opportunities to grow and thrive. Come build your future with us.