HVAC Service Technician

Dead River Company; Manchester, Northern (NH, KY); Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

401K match

Weekly pay

Uniform allowance

Boot allowance

Sign-on bonus

Paid time off

Holidays

Job summary

Dead River Company is seeking a Service Technician to install, troubleshoot, and repair residential and commercial oil/propane heating systems in New Hampshire. The role emphasizes safe, courteous service and acting as a trusted advisor to customers.

Responsibilities include performing efficiency tests, tune-ups, recording parts and labor, and maintaining equipment and vehicle. The position requires a high school diploma or equivalent and CETP certification for propane technicians, plus a valid

Qualifications

• High school diploma or equivalent required.
• Technical school training preferred.
• Propane CETP certification required for propane technicians.
• Must have valid driver's license and driving record within company standards.
• Pre-employment physical required.

Responsibilities

• Install, troubleshoot and repair oil and/or propane heating systems per codes and company policy.
• Perform efficiency tests, tune-ups, and inspections.
• Record parts and labor for service calls and maintain vehicle inventories.
• Participate in night and weekend on-call as needed.
• Promote Dead River products and services to customers.
• Maintain neat, safe, and well-stocked service vehicle.

Skills

Customer service

Safety focus

Teamwork

Problem solving

Education

High school diploma or equivalent

Technical school training

Propane CETP certification

Driver's license

Job description

$22 to $33 an Hour - Depending on Experience.

Join Our Team - Find Your Future!

Position Summary:

Installs and repairs residential and commercial propane and/or oil burner equipment and appliances while ensuring a high level of customer service. The responsibilities of this position are carried out with particular attention to maintaining customer property, respecting customer confidentiality and working as a trusted advisor. The Service Technician serves as a Dead River Company ambassador by adhering to our Brand Promise, Guarantees and Pledges and our Co-Worker Guarantees and Pledges.

Essential Functions:

• Installs, trouble-shoots and repairs oil and/or propane heating systems in accordance with applicable codes, safety regulations and Dead River Company policies.
• Performs efficiency tests, tune-ups, and contract service inspections.
• Eliminates call-backs and reduces liability by ensuring that all work is performed safely and accurately.
• Promotes image as a trusted advisor through a neat appearance, clean uniform and timely, safe and courteous service.
• Promotes Dead River company products and services. Advises customers on best options for specific needs.
• Maintains a neat and orderly service vehicle. Ensures that all tools and equipment are in safe operating condition.
• Immediately records and reports parts and labor for service calls in accordance with company procedures. Maintains and tracks parts inventories in service vehicle.
• Participates in night and weekend on-call schedule as necessary.
• Reports all accidents, spills, and liability claims.
• Performs propane Gas-check inspections according to applicable codes and company policy without supervision. (Propane technicians)

Competitive Compensation and Industry Leading Benefits- Paid weekly!

• Extensive benefits with competitive premiums for both employees & family
• 401K with company match
• Employee Discounts for your home
• Generous sign-on bonus
• 3 weeks paid time off + 10 paid holidays
• Uniform and boot allowances
• Shortened summer hours
• Veteran's Day paid holiday for active military and veterans
• Opportunity for growth & advancement

Education:

A high school diploma or equivalent is required. Technical school training is preferred.

Experience:

Apprentice – Will have successfully completed oil burner training course or CETP program. Journeyman – Will have at least one year of relevant oil and/or propane service experience. Master – Will have two or more years of relevant oil and/or propane service experience

Certification, Licensing, and Testing:

• Apprentice, Journeyman or Master designation licensing is necessary in states where required.
• Applicable propane CETP certification is required for propane technicians.
• All technicians must be able to pass a pre-employment physical.
• All technicians must have a valid motor vehicle drivers' license. Driving record is reviewed at employment, and annually thereafter, and must meet company standards.

The Ideal candidate will have:

• Experience with installation, maintenance, and repairs of residential and commercial oil and/or Propane heating equipment
• The ability to work without close supervision
• A focus on safety!
• The ability to work as part of a team

Dead River Company delivers energy and peace of mind to customers throughout Northern New England and New York with over 1,700 employees and a commitment to our core values of integrity, caring, and excellence.

Qualifications

Licenses & Certifications

Preferred

DL Drivers License

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.