HVAC Service Technician

One Hour Heating & Air Conditioning; Houston (TX); Sur place; USD 50 000 - 67 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

401k with company match

Résumé du poste

One Hour Heating & Air Conditioning in Houston is seeking an HVAC Service Technician to service and educate customers during home visits, presenting multiple options and solutions. You will focus on technical excellence and ensure customer satisfaction with every call.

Requirements include 3+ years in HVAC service, EPA Type 2, valid driver’s license and clean record; NATE preferred. Proficiency with Service Titan and heat-load sizing is expected.

Qualifications

• Three or more years of HVAC service & repair experience.
• EPA Type 2 certification required.
• Clean driving record and valid driver's license.
• NATE certification preferred.
• Able to pass background check and drug screen.

Responsabilités

• Serves clients by servicing and repairing heating and air conditioning systems.
• Explain options and educate customers regarding technical and investment decisions.
• Assess systems to determine repair vs. replace; explain work to customers.
• Test systems after service to ensure proper operation.
• Complete paperwork and explain Club Memberships to customers.

Connaissances

Customer service

Communication

Technical knowledge

Heat load calc

Service Titan

Formation

High school diploma or GED

EPA Type 2 certification

Outils

Service Titan

Description du poste

Responsive recruiter

One Hour Heating & Air Conditioning, an affiliate of Authority Brands Inc., is the premier heating and cooling specialist in the Houston, Tx area. We are looking for an HVAC Service Technician to provide exceptional customer service and educate customers regarding technical and investment decisions by providing multiple options and solutions while making service calls in customer's homes.

Our total compensation package can’t be beat! Experienced Sales Techs can expect:

• A pay structure that provides motivated Techs with endless opportunities to earn!
• Hourly pay rates $24 - $32/hour
• Additional competitive compensation on sales of equipment and IAQ products
• Top-of-the-industry benefits including health, dental, vision and 401k with company match

Responsibilities

• Serves the clients of the company by expertly servicing and repairing heating and air conditioning systems and components.
• Focuses on technical excellence in order to help live up to the company’s unique proposition of Always On Time...Or You Don't Pay A Dime!
• Utilizes the Straight Forward Pricing Guide system, including the True Cost Calculator on each call.
• Assesses systems to determine repair vs. replace recommendations to clients. Explains each service and repair performed to the customer each time a service or repair is completed. Makes sure that the client is 100% satisfied with all work.
• Tests each system after each service or repair is completed prior to leaving the customer’s home to make sure that the system is working properly and that it was fixed right the first time.
• Performs a proper inspection of the customer’s system to prevent future breakdowns.
• Accurately completes all paperwork including. All recommendations are written on invoices.
• Explains Club Membership Agreements to every customer and maintains a conversion rate of at least 25% of non-Club Members and a 90% renewal rate on existing Club Members.
• Provides customer leads to the Sales Lead Coordinator when identifying a potential need for system additions or replacements.
• Obeys the One Hour Code of Ethics, Team Rules, and Team Philosophy.

Qualifications

• Must have three or more years of successful experience as a Service & Repair Technician in the HVAC industry.
• EPA Type 2 required.
• NATE certification preferred.
• High school diploma or GED required.
• Must have valid driver's license and clean driving record.
• Must have been able to pass a background check and drug screen.
• Must display strong communication skills and technical competence.
• Must sign the Company Code of Ethics and agree to being videotaped for training and compliance purposes at least six (6) times per year.
• Must have excellent communication skills
• Must be proficient in using Service Titan
• Must know how to perform heat lead calculation on homes for proper sizing.

Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions; however, we do not sponsor visas at this time.

Authority Brands Inc. is an Equal Opportunity Employer

Compensation: $24.00 - $32.00 per hour

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

• Pay - We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
• Flexibility - We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
• Career Path - We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry.

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.