HVAC Service Selling Technician

One Hour Heating & Air Conditioning Corporate Store; Houston (TX); On-site; USD 33,062 - 41,328; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with company match

Job summary

A prominent HVAC service provider in Houston, TX is seeking an HVAC Sales Technician to deliver exceptional customer service while servicing heating and air conditioning systems. This role offers a competitive hourly pay structure ranging between $24 to $30, along with additional compensation based on sales performance. Ideal candidates should demonstrate technical knowledge and sales skills, focusing on client satisfaction and system reliability. Join a team that prioritizes quality service and offers top benefits including health and retirement plans.

Qualifications

• Customer service excellence and satisfaction are paramount.
• Must possess technical expertise in HVAC systems.
• Ability to explain technical details to customers.

Responsibilities

• Serves clients by expertly servicing HVAC systems.
• Tests systems post-service to ensure proper operation.
• Completes all paperwork accurately including recommendations.

Skills

Customer service

Technical knowledge of HVAC systems

Sales skills

Job description

Overview

One Hour Heating & Air Conditioning, an affiliate of Authority Brands Inc., is the premier heating and cooling specialist in the Houston, TX area. We are looking for an HVAC Sales Technician to provide exceptional customer service and educate customers regarding technical and investment decisions by providing multiple options and solutions while making service calls in customer’s homes.

Compensation

Our total compensation package can’t be beat! Experienced Sales Techs can expect:

• Hourly pay rates $24 - $30/hour
• Additional competitive compensation on sales of equipment and IAQ products
• Top-of-the-industry benefits including health, dental, vision and 401k with company match
• A pay structure that provides motivated Techs with endless opportunities to earn!

Responsibilities

• Serves the clients of the company by expertly servicing and repairing heating and air conditioning systems and components.
• Focuses on technical excellence to uphold the company’s Always On Time…Or You Don’t Pay A Dime! ® proposition.
• Utilizes the Straight Forward Pricing Guide® system, including the True Cost Calculator on each call.
• Assesses systems to determine repair vs. replace recommendations; explains each service and repair performed to the customer on completion; ensures the client is 100% satisfied with all work.
• Tests each system after each service or repair to ensure proper operation and that the fix is completed right the first time.
• Performs a proper inspection of the customer’s system to prevent future breakdowns.
• Accurately completes all paperwork including ensuring all recommendations are written on invoices.
• Explains Club Membership Agreements to every customer and maintains a conversion rate of at least 25% of non-Club Members and a 90% renewal rate on existing Club Members.
• Provides customer leads to the Sales Lead Coordinator when identifying a potential need for system additions or replacements.
• Obeys the One Hour Code of Ethics, Team Rules, and Team Philosophy.

Compliance and Employment Details

• Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions; however, we do not sponsor visas at this time.
• Authority Brands Inc. is an Equal Opportunity Employer.
• Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.