HVAC SERVICE TECHNICIAN

Thirty Madison Ventures; Cheshire (CT); On-site; USD 70,000 - 104,000; Full time

Job summary

Thirty Madison Ventures is seeking an HVAC Service Technician in Cheshire, CT to diagnose and service residential and light commercial systems. You’ll start your day from home, run 3–4 service calls, and typically wrap by 4pm, with a take-home company vehicle and a performance-based bonus structure.

Competitive pay of $35–$50 per hour plus spiffs, commissions, and truck revenue bonuses, plus health and dental benefits and paid time off.

Qualifications

• 2+ years HVAC service experience (5–7 years ideal).
• Strong knowledge of oil, gas, heat pumps, AC, and hydronic systems.
• Residential or light commercial background; no heavy commercial work.
• Strong diagnostic skills and fix-it-right-the-first-time mindset.
• EPA 608 cert and CT license required; pass drug, background, and driving checks.

Responsibilities

• Run 3–4 residential and light commercial maintenance, demand, and service calls daily in 4-hour windows.
• Work on oil, gas, heat pump, AC, and hydronic systems.
• Perform full diagnostics and fix the root issue rather than patching it.
• Explain findings to homeowners in plain language and present options.
• Quote, finance, and close replacement jobs or hand off to a Comfort Advisor.
• Manage calls, notes, and quotes on a company iPad in a cloud-based system.

Skills

Diagnostic skills

Team player

Customer-facing mindset

Education

EPA 608 Certification

CT License

Tools

iPad

Job description

HVAC SERVICE TECHNICIAN

Cheshire, CT

If you're a strong diagnostic tech who takes pride in fixing the real problem and helping homeowners understand their options, this role pays you well for both. Our client is a growing, customer-first HVAC company offering $35–$50/hr plus spiffs, commission, and truck revenue bonuses, along with a take-home company vehicle and a predictable schedule. You'll start your day from home, run 3–4 service calls (no installs), and typically wrap by 4pm.

THE BASICS

Location: Cheshire, CT

Pay: $35–$45/hr, up to $50/hr for the right candidate, plus spiffs, commission, and truck revenue bonuses

Service Area: 25–30 mile radius around Cheshire, CT (roughly 15–18 towns)

Schedule: Monday–Friday (Tuesday–Saturday option available). First call dispatched from home, on-site by 8:00–8:15am, typically done around 4pm (occasionally as late as 6pm depending on the job). Weekly tech meeting Wednesdays at 7:30am.

On-Call: About 2x per month, with a stipend for being on call plus pay for each call you run

Reports To: [Owner]

WHAT YOU'LL DO

• Run 3–4 residential and light commercial maintenance, demand, and service calls per day in 4-hour customer windows (8–12 or 12–4). This is a service role with no installs.


• Work on oil, gas, heat pump, AC, and hydronic systems


• Perform full diagnostics and fix the root issue rather than patching it, so customers aren't calling back


• Act as a trusted advisor: walk homeowners through what you find in plain language, flag needed repairs or replacements, and recommend options that fit their home


• Offer maintenance memberships, indoor air quality products, smart thermostats, duct cleaning, comfort add-ons, and water heater upgrades (like heat pump or tankless conversions)


• Quote, finance, and close replacement jobs yourself, or hand qualified leads off to a Comfort Advisor


• Work toward a monthly truck revenue target of $60K


• Manage your calls, notes, and quotes on a company iPad in a fully cloud-based system


• Join the weekly Wednesday morning tech meeting to stay aligned with the team

WHY HVAC TECHS LIKE WORKING HERE

• Competitive base pay of $35–$50/hr depending on experience


• Multiple ways to earn beyond your hourly rate:
  
  
  • 4% commission on jobs you quote, finance, and sell yourself, such as full system replacements
  
  
  • 1.5–2% truck revenue bonus when you beat your revenue target
  
  
  • Flat-fee spiff for every membership or service contract you sell
  
  
  • Spiff for turning a lead over to a Comfort Advisor who closes it
  
  
  • $75 per duct cleaning you sell, so 10 cleanings adds $750
  
  


• Take-home company vehicle, plus a gas card that works at any station


• Dispatched from home, so there's no morning drive to the shop before your first call


• Steady work: the team runs over 100 service and maintenance calls a week


• A manageable call load of 3–4 calls a day, with most days wrapping around 4pm


• Service-only work, with no install days


• Real schedule flexibility, such as a later start (10am–6pm) if you have personal commitments, or a Tuesday–Saturday week instead of Monday–Friday


• On-call stipend just for being available, on top of pay for every call you run


• Health insurance with three plan tiers, and the company covers 50% of your base-plan premium


• Dental insurance


• PTO that starts accruing on day one, about 10 days a year, with no waiting period


• 7 paid holidays: New Year's Day, Good Friday, Easter, Memorial Day, July 4th, Labor Day, and Christmas


• Company-provided iPhone and iPad, loaded with the service software you need, in a fully paperless operation


• Company uniform shirts, sweatshirt, and hat provided


• A team-first culture where attitude matters as much as technical skill, and the approach with customers is trusted advisor rather than pushy salesman


• A growing company that is adding techs and expanding into plumbing and electrical, which means room to grow

WHAT WE'RE LOOKING FOR

Required

• 2+ years of HVAC service experience (5–7 years is the sweet spot)


• Strong working knowledge of oil, gas, heat pumps, AC, and hydronic systems


• Residential or light commercial background. This isn't a heavy commercial or chiller role.


• Solid diagnostic skills and a fix-it-right-the-first-time mindset


• Comfort recommending upgrades and add-ons during service calls in an honest, consultative way


• A team-player attitude, which is valued just as highly as technical skill here


• Stable work history, ideally 18 months to 2+ years at previous employers


• Tech-savvy enough to run your day from a phone and tablet


• Availability for on-call rotation (about 2x per month)


• Ability to pass a drug test, background check, and driving record check


• [CERTIFICATIONS, e.g. EPA 608, CT license]

Nice to Have

• A proven track record of upselling or closing in a previous service role


• Experience at a well-run, process-driven residential service company


• Indoor air quality product knowledge


• Water heater experience, including heat pump and tankless units