Residential HVAC Service Technician | $20-$40+/Hour + Bonuses

Cheeky Heating, Cooling and Plumbing; Cumming (GA); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Provided iPad/iPhone

Uniforms

Insurance (Med/Dental/Vision/Life)

401(k) match

PTO & holidays

Tool purchase assistance

Training programs

Job summary

Cheeky Heating, Cooling and Plumbing seeks an HVAC Service Technician to diagnose, repair, and maintain residential systems with five-star service. You’ll educate homeowners and represent the company with integrity.

The role offers a clear career path from Apprentice to Master Technician, weekly bonuses, commissions, and a company vehicle. Training and advancement are based on performance and customer experience.

Qualifications

• HVAC diagnostics and troubleshooting expertise.
• Strong communication with homeowners and team members.
• Proficient use of field service software and mobile devices.

Responsibilities

• Diagnose, troubleshoot, and repair residential HVAC systems.
• Perform preventative maintenance and tune-ups.
• Educate homeowners on repair vs. replacement options.

Skills

HVAC diagnostics

Customer communication

ServiceTitan usage

Education

EPA Certification

NATE Certification

Residential HVAC experience 2+ years

Tools

ServiceTitan

Job description

Compensation & Career Growth

$20-$40+ per hour + Weekly Performance Bonuses + Commission Opportunities

At Team Cheeky, you’ll never have to wonder what it takes to earn more. Every technician follows a clearly defined career path with measurable milestones, ongoing coaching, and advancement based on technical ability, customer experience, and performance—not politics or seniority.

Career Path

Apprentice: $16-$18/hour

Junior Technician: $20-$24/hour

Senior Technician: $26-$30/hour

Master Technician: $36-$40+/hour

Additional Earning Opportunities

• Weekly performance bonuses
• Lead turnover (LT) bonuses
• Replacement commission opportunities
• Paid technical, safety, and leadership training
• Clear advancement based on performance—not seniority

Top-performing technicians regularly earn well into six figures through hourly pay, performance bonuses, and commission opportunities.

Benefits

• Company-Provided Service Vehicle & Fuel Card
• Company-Provided iPad, iPhone, Uniforms & Modern Technology
• Medical, Dental, Vision & Life Insurance
• 401(k) with up to a 4% Company Match
• 3+ Weeks Paid Time Off + Paid Holidays
• Tool Purchase Assistance Program
• Paid Technical & Leadership Training
• Modern Trucks, Tools & Technology
• Year-Round Work
• Clear Advancement into Senior Technician, Master Technician & Leadership Roles

About the Role

As an HVAC Service Technician at Team Cheeky, you’ll be responsible for delivering five-star service while diagnosing, repairing, and maintaining residential heating and cooling systems. You’ll be trusted to educate homeowners, solve problems the right way, and represent our company with professionalism and integrity.

We’re looking for technicians who take ownership of their work, communicate well with customers, embrace technology, and continuously strive to improve their skills. If you’re the type of technician who enjoys solving problems, helping people, and taking pride in your craft, you’ll fit right in.

If you’re looking for a place where technical excellence, customer service, and career growth are genuinely rewarded, Team Cheeky is built for you.

What You’ll Do

• Diagnose, troubleshoot, and repair residential HVAC systems including furnaces, air conditioners, heat pumps, mini-splits, and indoor air quality equipment.
• Perform preventative maintenance and system tune-ups while identifying reliability and safety concerns.
• Educate homeowners on repair and replacement options so they can make informed decisions—without high-pressure sales tactics.
• Identify replacement opportunities when repair is no longer the best option and properly transition those opportunities through company processes.
• Accurately complete invoices, notes, photos, estimates, and job documentation using ServiceTitan.
• Maintain a clean, organized, and fully stocked company vehicle.
• Participate in weekly training and continuing education to improve technical, customer service, and communication skills.
• Work as part of a supportive team that values communication, collaboration, and helping one another succeed.
• Follow all company safety standards and industry best practices.
• Deliver an exceptional customer experience that earns five-star reviews and long-term customer relationships.
• Work scheduled on-call rotations as assigned.

Qualifications

Required

• EPA Certification.
• Valid driver’s license with an acceptable driving record.
• Ability to diagnose electrical, refrigeration, airflow, and mechanical HVAC issues.
• Comfortable using smartphones, tablets, and ServiceTitan or similar field service software.
• Ability to lift 75 pounds and work in attics, crawlspaces, rooftops, and outdoor weather conditions.

Preferred

• 2 or more years of residential HVAC service experience.
• NATE Certification (preferred but not required).
• Experience presenting repair and replacement options to homeowners
• Experience servicing all major HVAC brands.

Success in this Role

Our top technicians consistently:

• Deliver outstanding customer experiences.
• Maintain excellent technical quality and low callback rates.
• Produce accurate job documentation.
• Take pride in their workmanship.
• Communicate professionally with homeowners and teammates.
• Continue learning and improving every month.
• Help the company grow by identifying repair, maintenance, IAQ, and replacement opportunities that genuinely benefit the customer.

What Makes a Great Team Cheeky Technician

• Five-Star Customer Experience
• First-Time Fix Mentality
• Strong Technical Skills
• Low Callback Rate
• Professional Communication
• Safety-First Mindset
• Reliable Attendance
• Positive, Coachable Attitude
• Team-First Mentality
• Continuous Learning