Service Technician - LP Apprentice

Dead River Company; Bristol (NH); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental insurance

Vision Insurance

401(k) plan

Paid time off

Holidays

Tuition Reimbursement

Discounts on products/services

Uniform provided

Training

Job summary

Dead River Company is seeking a Service Technician Apprentice to assist with installations and repairs of propane and/or oil burner equipment for residential and commercial customers. The role emphasizes safety, customer service, and being a trusted advisor on energy solutions.

The position includes performing tune-ups, efficiency tests, and routine inspections, maintaining a clean vehicle, and participating in on-call schedules while promoting company products and services to ensure peace of

Qualifications

• High school diploma or equivalent required.
• Technical school training preferred for heating systems.

Responsibilities

• Installs, troubleshoots and repairs oil and/or propane heating systems following codes and company policies.
• Performs efficiency tests, tune-ups, and contract service inspections.
• Maintains neat, safe work area and timely, courteous service to customers.

Skills

Customer service

Safety awareness

Team player

Troubleshooting

Education

High school diploma

Technical school training preferred

Job description

$17.00 to $26.00 an Hour Depending on Experience

Position Summary

The Service Technician Apprentice assists with installs and repairs residential and commercial propane and/or oil burner equipment and appliances while ensuring a high level of customer service. The responsibilities of this position are carried out with particular attention to maintaining customer property, respecting customer confidentiality and working as a trusted advisor. For over 110 years, we’ve been good people helping neighbors do energy right and are looking for experienced, licensed team players who are safety-focused, take pride in work quality and want to provide customers with peace of mind.

Competitive Pay and Industry Leading Benefits- Paid weekly!

• Health Insurance – Premiums as low as $6.41 for full-time employees!
• Dental insurance and Vision Insurance
• Company Provided Life insurance, Short-term and Long-Term disability
• 401(k) plan with company match
• Paid time off and 10 paid holidays
• Tuition Reimbursement for employees and Scholarships and grant for employee’s children
• Discounts on our products and services
• Work uniform and, boot and prescriptions safety glasses allowance
• Paid Training at our State-of-the-art institute
• Opportunity for growth!

Essential Functions

• Installs, trouble-shoots and repairs oil and/or propane heating systems in accordance with applicable codes, safety regulations and Dead River Company policies.
• Performs efficiency tests, tune-ups, and contract service inspections.
• Eliminates call-backs and reduces liability by ensuring that all work is performed safely and accurately.
• Promotes image as a trusted advisor through a neat appearance, clean uniform and timely, safe and courteous service.
• Promotes Dead River company products and services. Advises customers on best options for specific needs.
• Maintains a neat and orderly service vehicle. Ensures that all tools and equipment are in safe operating condition.
• Immediately records and reports parts and labor for service calls in accordance with company procedures. Maintains and tracks parts inventories in service vehicle.
• Participates in night and weekend on-call schedule as necessary.
• Reports all accidents, spills, and liability claims.
• Performs propane Gas-check inspections according to applicable codes and company policy without supervision. (Propane technicians)

Education

A high school diploma or equivalent is required. Technical school training is preferred.

Contacts

Technicians regularly interact with customers, other employees (dispatchers, other technicians, drivers, and office personnel) and equipment and parts supply vendors.

Experience

• Apprentice – Will have successfully completed oil burner training course or CETP program.
• Journeyman – Will have at least one year of relevant oil and/or propane service experience.
• Master – Will have two or more years of relevant oil and/or propane service experience

Certification, Licensing, and Testing

• Apprentice, Journeyman or Master designation licensing is necessary in states where required.
• Applicable propane CETP certification is required for propane technicians.
• All technicians must be able to pass a pre-employment physical.
• All technicians must have a valid motor vehicle drivers’ license. Driving record is reviewed at employment, and annually thereafter, and must meet company standards.

Licenses & Certifications

Qualifications

Preferred

DL Drivers License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.