HVAC Service Supervisor: Lead Tech & Field Ops

Ohio Cat; Oakwood Village (OH); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Health Insurance

401(k)

Dental & Vision Insurance

Educational Opportunities

Zusammenfassung

Ohio Cat is seeking a Service Supervisor to lead our technician team at the Oakwood RS operation. You will oversee shop and field service activities, schedule and prioritize work, and help ensure a safe, profitable operation.

You will also assist in preparing customer quotes and reviewing work orders prior to invoicing. Responsibilities include taking calls from customers, enforcing company policies and strategies as they pertain to Equipment Builds, Equipment Service, and Field Service.

Qualifikationen

• A high school diploma or equivalent is required.
• 3–5 years of industry experience.
• Technical knowledge of HVAC equipment is required.
• Prior supervisory experience is required.

Aufgaben

• Manage and supervise the shop service team to ensure safe, efficient operation.
• Schedule and prioritize work in the Oakwood shop and field service.
• Assist in providing quotes for customers and reviewing work orders before invoicing.
• Answer phone calls from internal and external customers and support policy implementation.

Kenntnisse

HVAC knowledge

Supervisory experience

Wiring diagrams reading

Electrical troubleshooting

Communication skills

Customer service

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Ohio Cat is seeking a Service Supervisor to lead our technician team at the Oakwood RS operation. You will oversee shop and field service activities, schedule and prioritize work, and help ensure a safe, profitable operation.

You will also assist in preparing customer quotes and reviewing work orders prior to invoicing. Responsibilities include taking calls from customers, enforcing company policies and strategies as they pertain to Equipment Builds, Equipment Service, and Field Service.