HVAC Service Operations Manager

Authority Brands; Naples (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

One Hour Heating & Air Conditioning is seeking a Service Manager to lead the service operations in Naples, FL. You will guide supervisors and field staff to deliver safe, efficient HVAC services while meeting company profit targets.

The role requires extensive HVAC management experience, EPA/NATE certification, and strong leadership. Travel within local area and extended hours may be required. A high standard of professionalism and customer service is expected.

Qualifications

• Bachelor-level or equivalent experience in leadership and operations management.
• Strong communication and negotiation skills with customers and teams.
• EPA and NATE certification required.
• Minimum 6 years of verifiable managerial and HVAC experience.

Responsibilities

• Develop and implement best operational practices to achieve budgeted gross margins.
• Oversee Service Department spend including labor, inventory, and fleet.
• Ensure safety compliance and OSHA standards across the team.
• Coach and develop service supervisors; manage staffing and performance.
• Maintain documentation, scheduling, and fleet readiness for timely service.

Skills

Leadership

Negotiation

Communication

Presentation skills

Sales experience

Education

Associate degree

High school diploma or GED

Tools

Microsoft Word

Excel

Job description

One Hour Heating & Air Conditioning is seeking a Service Manager to lead the service operations in Naples, FL. You will guide supervisors and field staff to deliver safe, efficient HVAC services while meeting company profit targets.

The role requires extensive HVAC management experience, EPA/NATE certification, and strong leadership. Travel within local area and extended hours may be required. A high standard of professionalism and customer service is expected.