HVAC Service Manager – Lead Residential & Commercial Ops

Energy Jobline ZR; Owings Mills (MD); On-site; USD 86,000 - 105,000; Full time

Benefits offered by this job

Starting salary $95K

Dental and vision insurance options

Health Insurance after 60 days

401(k)

Paid time off and holiday pay

Company Vehicle

Job summary

Energy Jobline ZR in Owings Mills, MD is seeking an experienced HVAC Service Manager to lead our residential and commercial HVAC service operations, oversee technicians, and ensure high-quality heating and air conditioning service. The role demands 5 years of HVAC service/management experience, strong knowledge of residential systems, and proven leadership.

You will manage staffing, schedule, training, and performance, while monitoring costs and ensuring safety and codes compliance.

Qualifications

• 5 years of HVAC service and/or management experience.
• Strong knowledge of residential HVAC systems and code compliance.
• Valid driver’s license with good driving record.
• Strong leadership, communication, and analytical skills.
• Ability to manage people, operations, and budgets.

Responsibilities

• Oversee daily operations for residential HVAC service technicians and ensure efficient service delivery.
• Lead and manage the HVAC service team, including hiring, scheduling, training, coaching, and performance management.
• Oversee daily service calls and repairs for residential HVAC.
• Monitor labor costs, materials, equipment, and expenses to maintain profitability.
• Ensure service quality, customer satisfaction, and operational efficiency.
• Coordinate with dispatch and customer service to optimize scheduling.
• Provide sales proposals for service work and conduct onsite sales visits.
• Conduct job site inspections and ensure HVAC code compliance and safety.
• Track department operations including technician productivity, tools, vehicles, equipment.
• Provide hands-on training and development for service technicians.
• Assist onsite with installations or troubleshooting of calls.

Skills

HVAC management

Residential HVAC

Leadership

Communication

Budgeting

Job description

Energy Jobline ZR in Owings Mills, MD is seeking an experienced HVAC Service Manager to lead our residential and commercial HVAC service operations, oversee technicians, and ensure high-quality heating and air conditioning service. The role demands 5 years of HVAC service/management experience, strong knowledge of residential systems, and proven leadership.

You will manage staffing, schedule, training, and performance, while monitoring costs and ensuring safety and codes compliance.