HVAC Service Manager

Powder River Heating and Air Conditioning; Sheridan (WY); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Take home company vehicle + gas card

Medical 50% paid by employer

Dental & Vision insurance options

Paid time off

6 paid holidays

401k with company match

Relocation Assistance Available for Qu

Company clothing / phone

Tool trade-in program

Company paid training, including OEM品牌

Online self-directed training

Job summary

Powder River Heating and Air Conditioning, Inc. in Sheridan, WY, is seeking an HVAC Service Manager to organize service calls, manage contracts, and oversee technicians to run an efficient service department.

Responsibilities include coordinating dispatch, providing technical support, reviewing timecards, and maintaining customer satisfaction across residential and commercial work. Applicants should have extensive HVAC management and service experience and relevant certifications.

Qualifications

• 5 years HVAC management-related experience.
• 10+ years of HVAC service experience.
• Boiler/Chiller service experience.
• Sales / Estimating experience.
• Excellent communication skills, oral & written.
• Excellent organizational skills.
• Good computer skills including Word, Excel, and Microsoft Project.
• Experience with SharePoint and Procore preferred.
• Associate's degree or Trade School Certificate desired.
• EPA Universal Certification.
• NATE certification or ability to obtain once employed.

Responsibilities

• Organize, plan, and monitor service calls, service-related jobs, and technicians to run an efficient HVAC service department.
• Manage HVAC service contracts.
• Coordinate and dispatch service calls and preventive maintenance calls.
• Provide technical assistance for technicians across the company.
• Review and approve service technicians' timecards.
• Handle HVAC service-related customer inquiries and maintain satisfaction for residential and commercial work.
• Assist control department with scheduling and completing control jobs.
• Communicate with building managers and maintain relationships.
• Manage parts inventory and ordering.
• Administer warranties and file related paperwork.
• Ensure Technicians maintain required certifications.

Skills

HVAC management experience

HVAC service experience

Sales / Estimating experience

Communication skills

Organizational skills

Education

Associate's degree or trade school certificate

EPA Universal Certification

NATE certification

Tools

SharePoint

Procore

Microsoft Word

Microsoft Excel

Microsoft Project

Job description

HVAC Service Manager | $85,000 - $95,000, depending on experience, plus bonus

Work Hours: Monday through Friday

Job Overview:

• Organize, plan, and monitor service calls, service-related jobs, and technicians to run an efficient HVAC service department.
• Manage HVAC service contracts.
• Coordinate and dispatch service calls and preventive maintenance calls.
• Technical assistance for technicians' company wide.
• Review and approve service technician's timecards.
• HVAC service public relations including customer complaints and technical questions. Ensure customer satisfaction in both residential and commercial service work.
• Control Estimation. Assist control department in scheduling and completing control jobs.
• Communicate with the building managers and maintain working relationships.
• Manage parts inventory. Order and maintain parts inventory.
• Warranty administration. File paper and online warranties for equipment and service parts.
• Ensure that all Technicians receive required certifications

Powder River Heating and Air Conditioning| Sheridan, Wyoming

We provide premium maintenance, installation, and repair service of heating and cooling systems and plumbing services for both residential homeowners, commercial properties and industrial settings in Gillette, Buffalo, and Sheridan WY. Proudly serving our local communities since 1979.

Benefits:

• Medical 50% paid by employer
• Dental & Vison insurance options
• Paid time off
• 6 paid holidays
• 401k with company match
• Take home company vehicle + gas card
• Company clothing / phone
• Tool trade-in program
• Company paid training, including Carrier, Rinnai, PK, and other dealers
• Offer online self-directed training
• Relocation Assistance Available for Qualified Applicants

Qualifications:

• Valid driver's license and insurable driving record
• 5 years of HVAC management-related experience
• 10 + years of HVAC Service Experience
• Boiler/Chiller Service experience
• Sales / Estimating experience
• Excellent communication skills, oral & written
• Excellent organizational skills
• Good computer skills including Microsoft Word, Excel, and Microsoft Project
• Experience with SharePoint and Procore preferred
• Associate's degree or Trade School Certificate desired
• EPA Universal Certification
• NATE certification or ability to obtain once employed

Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.