HVAC Service Manager

7 Diamond Builders; Tampa (FL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Base pay plus commission

Uncapped commission/Earning potential

Career advancement opportunities

Spiffs, rewards, and employee contests

Supportive, family-owned company

Job summary

7 Diamond Builders, a premier residential contractor based in Tampa, FL, is hiring an HVAC Service Manager to lead our service team and grow a maintenance program. This role offers steady daytime hours, competitive pay, and room for advancement within a family-owned company.

In this on-site position, you will supervise technicians, schedule service calls, diagnose complex HVAC issues, manage parts and inventory, and develop strategies to improve efficiency and customer satisfaction while

Qualifications

• Strong focus/track record in selling maintenance agreements
• Previous HVAC Sales or Home Services Sales strongly preferred
• Previous experience in HVAC service management or a similar role
• Extensive knowledge of HVAC systems and service procedures
• Strong leadership and team management abilities
• Excellent organizational and multitasking skills
• Effective communication and customer service skills

Responsibilities

• Supervise HVAC service team including technicians and staff
• Plan, schedule service appointments and projects
• Ensure timely, high-quality service calls and projects
• Assess and troubleshoot HVAC system issues
• Coordinate with clients to understand needs and provide solutions
• Manage inventory, equipment, and resources effectively
• Train and mentor team members to ensure exceptional service
• Develop strategies to improve service efficiency and customer satisfaction
• Sell HVAC maintenance agreements
• Follow up on inside sales leads and current customer upgrades
• Conduct site visits, assess needs, and present solutions clearly
• Collaborate with service/operations teams to ensure a smooth customer experience
• Track activity, proposals, and follow-ups to consistently hit targets

Skills

Sales

Leadership

Customer service

Planning & scheduling

HVAC knowledge

Tools

CRM software

Inventory management software

Job description

7 Diamond Builders

HVAC Service Manager

Location: Tampa, FL

7 Diamond Builders is a premier residential contractor specializing in roofing, screen rooms, sunrooms, pools, pool cages, and outdoor living transformations. Our new

Signature Shield program expands our services into whole-home preventative maintenance. Protect Homes. Prevent Problems.

Earn More.

• $60,000 Base Salary
• Uncapped Commission - earn $120,000+
• Additional Bonuses
• Steady daytime hours without routine late-night emergency calls.
• Opportunity to lead a growing residential maintenance program.

We are hiring an HVAC Service Manager to join our team. This is a great opportunity for someone with solid hands-on experience who wants steady work, a supportive team, and the chance to continue growing in the trade.

Key responsibilities:

• Supervise and lead the HVAC service team, including technicians and support staff
• Plan, organize, and schedule service appointments and projects
• Ensure timely and high-quality completion of service calls and projects
• Assess and troubleshoot complex HVAC system issues
• Coordinate with clients to understand their needs and provide efficient solutions
• Manage inventory, equipment, and resources effectively
• Train and mentor team members to ensure exceptional service
• Develop strategies to improve service efficiency and customer satisfaction
• Sell HVAC maintenance agreements
• Follow up on inside sales leads and current customer upgrades
• Conduct site visits, assess needs, and present solutions clearly
• Collaborate with service/operations teams to ensure a smooth customer experience
• Track activity, proposals, and follow-ups to consistently hit targets

Qualifications:

• Strong focus/track record in selling maintenance agreements (preferred)
• Previous HVAC Sales or other Home Services Sales strongly preferred
• Previous experience in HVAC service management or a similar role
• Extensive knowledge of HVAC systems and service procedures
• Strong leadership and team management abilities
• Excellent organizational and multitasking skills
• Effective communication and customer service skills

Pay and benefits:

• Full-time, W-2 Employment
• Base pay plus commission
• $60,000 base salary
• Additional commission and bonuses
• Uncapped Commission/Earning Potential
• Career advancement opportunities
• Competitive compensation
• Spiffs, rewards, and employee contests
• Supportive, family-owned company environment
• Opportunity to grow with a stable local business