HVAC Service Manager

LVI Associates; Orlando (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Performance incentives

Job summary

LVI Associates in Orlando, FL is seeking an experienced Service Manager to lead and grow the Central Florida service operations for a respected mechanical contractor. You will own the service department, oversee technicians and project staff, and drive growth through strong client relationships.

The role emphasizes leadership, financial acumen, and delivering safe, on-time, within-budget service across commercial and industrial settings.

Qualifications

• Proven experience leading service operations in mechanical contracting.
• Strong HVAC/plumbing/piping or commercial mechanical services background.
• Demonstrated ability to manage budgets, revenue targets and profitability.

Responsibilities

• Lead daily service department operations, ensuring customer satisfaction and efficiency.
• Mentor and develop service technicians and support staff.
• Grow revenue through existing clients and new opportunities.
• Oversee scheduling, manpower planning, budgeting and resources.
• Ensure projects and service work are on time, within budget and safe.
• Build relationships with owners, facilities and decision-makers.
• Track performance with KPIs, forecasting and financial reporting.
• Support recruiting, training and retention within the service team.

Skills

Service dept leadership

HVAC expertise

Budgeting/forecasting

Client relationship mgmt

Staff development

Job description

An established and highly respected mechanical contractor is seeking an experienced Service Manager to lead and grow its service operations across the Central Florida market.

This is an excellent opportunity for a driven service professional to take ownership of a department, oversee a team of technicians and project personnel, and play a key role in the continued expansion of a business with a strong reputation for delivering commercial and industrial mechanical solutions.

Key Responsibilities

• Lead the daily operations of the service department, ensuring exceptional customer satisfaction and operational efficiency.
• Manage, mentor, and develop service technicians and support staff.
• Drive revenue growth through existing client relationships and new business opportunities.
• Oversee scheduling, manpower planning, budgeting, and resource allocation.
• Ensure projects and service work are completed safely, on time, and within budget.
• Build and maintain strong relationships with owners, facility managers, and key decision-makers.
• Monitor department performance through KPIs, forecasting, and financial reporting.
• Support recruiting, training, and retention initiatives within the service team.

What We're Looking For

• Proven experience managing service operations within a mechanical contracting environment.
• Strong background in HVAC, plumbing, piping, or commercial mechanical services.
• Demonstrated leadership experience managing technicians, supervisors, or service teams.
• Strong financial acumen with experience managing budgets, revenue targets, and profitability.
• Excellent communication and client relationship management skills.
• Ability to drive business growth while maintaining high service standards.

Why Join?

• Join a market-leading mechanical contractor with a strong presence throughout Florida.
• Take ownership of an established and growing service division.
• Work with a leadership team committed to investing in people, technology, and long-term growth.
• Competitive compensation package including performance incentives.
• Clear opportunities for career progression and leadership development.

If you're a Service Manager, Service Operations Manager, HVAC Service Manager, or Mechanical Service Leader looking for your next challenge in the Orlando market, we'd love to hear from you.