HVAC Service Manager

Solid Rock Recruiting LLC; Miami Gardens (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

A growing HVAC services company is seeking an experienced HVAC Service Manager to lead operational efforts in Miami Gardens. Responsibilities include supervising technicians, managing scheduling, and ensuring compliance with safety regulations. Candidates should have 4–6 years of HVAC experience and 2+ years in a supervisory role, alongside EPA certification. This role is crucial for maintaining service quality and customer satisfaction while overseeing performance metrics and team training.

Qualifications

• 4–6+ years of HVAC service experience required.
• 2+ years in HVAC supervision or management.
• EPA certification is mandatory.

Responsibilities

• Lead and mentor HVAC service technicians.
• Manage scheduling and dispatching for service operations.
• Ensure compliance with HVAC codes and safety standards.
• Provide technical support for HVAC systems.
• Monitor performance metrics and service quality.

Skills

HVAC service experience

Leadership skills

Customer relationship management

Technical troubleshooting

Tools

Service management software

Job description

HVAC Service Manager

Position Summary

A growing HVAC services company is seeking an experienced Service Manager to lead HVAC service operations, supervise technicians, and ensure safe, high-quality service delivery. This role oversees scheduling, customer satisfaction, technician performance, and operational efficiency across the Miami metro area

Key Responsibilities

• Lead and mentor a team of HVAC service technicians
• Manage dispatching, scheduling, and daily service operations
• Ensure compliance with HVAC codes, OSHA safety standards, and EPA regulations
• Provide technical troubleshooting support on complex HVAC systems
• Maintain strong customer relationships and service quality standards
• Oversee inventory, service vehicles, and equipment
• Monitor department performance, labor costs, and service KPIs
• Conduct training, coaching, and performance evaluations

Qualifications

• 4–6+ years of HVAC service experience
• 2+ years in HVAC supervision or service management
• EPA certification required
• Strong knowledge of residential and/or commercial HVAC systems
• Experience with dispatching or service management software
• Valid driver’s license and strong leadership skills