HVAC Service Field Supervisor, Projects | Lead & Grow Team

Polk Mechanical Company; Grand Prairie (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Polk Mechanical Company in Dallas/Ft. Worth seeks an HVAC Service Field Supervisor - Projects to lead hands-on for our Service Department, reporting to the HVAC Service Manager. This role emphasizes servant leadership, team development, and customer-focused service.

You will train and coach field staff, act as a front-line technical advisor to technicians and customers, and ensure safety, productivity, and compliance while building lasting customer relationships.

Qualifications

• Experience training, coaching, and managing field service staff.
• Ability to serve as working supervisor and front-line technical advisor to service technicians and customers.
• Strong focus on safety, productivity, and meeting customer requirements.

Responsibilities

• Train, coach, and manage field service staff
• Serve as working supervisor and front-line technical advisor to service technicians and customers
• Maintain safety and productivity and ensure technicians are meeting customer requirements
• Facilitate compliance and maintain a culture focused on customer satisfaction
• Ensure field technicians build relationships based on confidence and success for customers for life

Skills

Interpersonal skills

People management

Customer service

Active listening

Servant leadership

Problem solving

Job description

Polk Mechanical Company in Dallas/Ft. Worth seeks an HVAC Service Field Supervisor - Projects to lead hands-on for our Service Department, reporting to the HVAC Service Manager. This role emphasizes servant leadership, team development, and customer-focused service.

You will train and coach field staff, act as a front-line technical advisor to technicians and customers, and ensure safety, productivity, and compliance while building lasting customer relationships.