HVAC Service Dispatcher: Own the Schedule

E.A.C. Heating & Air; Bluffton (SC); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Company-paid life insurance

401(k) with company match

Paid Time Off

Paid Holidays

Job summary

E.A.C. Heating & Air in Bluffton, SC is seeking an HVAC Service Dispatcher to own the daily service schedule, coordinating with technicians and customers to keep calls moving smoothly.

The role pays $20–$25 per hour with full benefits in a busy, growing local office; 2+ years dispatch or customer service experience and strong organization are preferred to ensure seamless daily operations.

Qualifications

• 2+ years in dispatching, scheduling, or customer service.
• HVAC/home-service experience preferred.
• Strong communication and good judgment.
• Proficiency with Microsoft Suite.
• Highly organized with the ability to manage multiple schedules/d deadlines.

Responsibilities

• Dispatch residential HVAC service calls.
• Balance technician availability, location, and skills.
• Stay on top of the schedule and adapt when plans change.
• Keep technicians informed and prepared for upcoming calls.
• Communicate with customers and the office when appointments shift.
• Maintain a strong focus on customer experience.

Skills

Dispatching

Customer service

Communication

Microsoft Office

Time management

Tools

ServiceTitan

Job description

E.A.C. Heating & Air in Bluffton, SC is seeking an HVAC Service Dispatcher to own the daily service schedule, coordinating with technicians and customers to keep calls moving smoothly.

The role pays $20–$25 per hour with full benefits in a busy, growing local office; 2+ years dispatch or customer service experience and strong organization are preferred to ensure seamless daily operations.