HVAC Dispatcher: Scheduling Pro (4‑Day Week)

Aksarben Heating, Air Conditioning, Plumbing; Rock Hill (SC); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Weekly pay

Paid training

Insurance after 31 days

Low-cost medical

Dental & vision

401(k) with company match

PTO & holidays

Life insurance

Team culture

Career growth

Job summary

Brothers Heating, Cooling, Plumbing is seeking an HVAC Dispatcher to coordinate daily scheduling and dispatch for residential service technicians. The role is in-office and fast-paced, with weekly pay and comprehensive benefits.

Ideal candidates bring dispatch or call-center experience, strong computer skills, and the ability to navigate local geography for efficient routing. This full-time position offers growth within a national service network and a supportive team culture.

Qualifications

• Prior experience in dispatch, scheduling, or call center environments.
• Experience coordinating field service teams (HVAC or home services preferred).
• Proficiency in Microsoft Office and multi-line phone systems.
• Familiarity with local geography to support routing and scheduling.
• Must report daily to the office; no remote work available.

Responsibilities

• Dispatch HVAC service technicians efficiently to meet customer appointment times.
• Manage incoming service requests and schedule heating and air conditioning service calls.
• Coordinate technician routing and job assignments to maximize efficiency.
• Monitor call flow through the HVAC service platform and dispatch system.
• Communicate with technicians and customers to provide updates on HVAC service appointments.
• Support field teams throughout the day by adjusting schedules and resolving routing issues.
• Maintain accurate service scheduling and ensure technicians remain productive throughout the day.

Skills

Dispatch experience

Scheduling

Call center experience

Tools

Microsoft Office

Multi-line phone systems

Job description

Brothers Heating, Cooling, Plumbing is seeking an HVAC Dispatcher to coordinate daily scheduling and dispatch for residential service technicians. The role is in-office and fast-paced, with weekly pay and comprehensive benefits.

Ideal candidates bring dispatch or call-center experience, strong computer skills, and the ability to navigate local geography for efficient routing. This full-time position offers growth within a national service network and a supportive team culture.