HVAC Service Dispatcher — In-Office Scheduling & Tech Support

DiBiase Heating and Cooling Company

Coatesville (Chester County)

On-site

USD 45,000 - 65,000

Full time

2 days ago

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Benefits offered by this job

Health Insurance

Dental insurance

Vision insurance

Health savings account

401 (k) matching

Retirement plan

Life insurance

Paid time off

Professional development assistance

Referral program

Employee discount

Job summary

Join our DiBiase Heating and Cooling Company Family located in Coatesville, PA. We are currently recruiting a full-time HVAC Service Dispatcher to deliver world-class customer service to our clients and work hand in hand with our elite HVAC Technicians.

Be part of our growing team and let us help you reach your Full professional potential. Since 2008, DiBiase Heating and Cooling Company has strived to create the ultimate customer service experience by providing the fastest HVAC service in the

Qualifications

At least two years of HVAC Dispatcher experience.
Ability to multi-task.
High school diploma or GED.
Typing speed of at least 50 WPM.
Proficiency with computers and MS Office.
Positive personality and good phone etiquette.
Strong problem-solving skills.
Ability to prioritize tasks independently.
Reliable transportation.
Pass background check.

Responsibilities

Answer phones, schedule appointments, and resolve customer issues.
Be the primary contact for field technicians and help them succeed in the field.
Maintain a clean and organized office and handle a variety of tasks.
Participate in training on customer service skills and software.
This is an in-office role with standard 40 hours per week.