HVAC Customer Service Pro — In-Office, Great Benefits

DiBiase Heating and Cooling Company; Coatesville (Chester County); On-site; USD 51,577,000 - 63,039,000; Full time

Benefits offered by this job

Health Insurance

Dental insurance

Vision insurance

Health savings account

401 (k) matching

Retirement plan

Life insurance

Paid time off

Professional development assistance

Referral program

Employee discount

Job summary

DiBiase Heating and Cooling Company in Coatesville, PA is seeking an HVAC Customer Service Rep to provide world-class service in our office. This full-time role offers flexible schedules and a strong benefits package, including 100% company-paid medical, dental, life, and disability coverage, plus 401(k) with employer match.

In this in-office position, you will be the first point of contact for clients and help drive a positive customer experience.

Qualifications

• Minimum of 2 years related HVAC industry experience and/or customer service training or equivalent
• Proficiency in MS Office and computer skills
• Ability to multitask and manage priorities in a fast-paced office

Responsibilities

• Be the voice of the company and deliver superb service to clients
• Keep the office running smoothly and support team members
• Interact via phone, email and text with a positive, professional demeanor

Skills

HVAC experience

Customer service

Typing 50 WPM

MS Office

Phone etiquette

Problem solving

Multitasking

Organized

Interpersonal skills

Education

High school diploma or GED

Tools

MS Office Suite

Job description

DiBiase Heating and Cooling Company in Coatesville, PA is seeking an HVAC Customer Service Rep to provide world-class service in our office. This full-time role offers flexible schedules and a strong benefits package, including 100% company-paid medical, dental, life, and disability coverage, plus 401(k) with employer match.

In this in-office position, you will be the first point of contact for clients and help drive a positive customer experience.