HVAC Service Dispatcher — Efficient Scheduling & Growth

Able Heating and Air Inc.; Culpeper (VA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance 50% employer paid

Paid vacation

Job summary

Able Heating and Air in Culpeper, VA is seeking an experienced Service Dispatcher to manage daily schedules for service technicians and ensure customer commitments are met. You will coordinate appointments, match technicians to jobs, and maintain clear communication with customers and managers.

Ideal candidates have 2+ years in administration or project management, HVAC background preferred, and proficiency with Word, Excel, and Outlook.

Qualifications

• Two+ years administrative or project-management experience.
• Strong English communication, written and verbal.

Responsibilities

• Schedule, prioritize, and dispatch service calls.
• Monitor technicians' progress and adjust schedules.
• Inform customers of appointment times and any delays.
• Prepare estimates and coordinate return visits.
• Ensure parts and materials are available for technicians.
• Maintain accurate records and dispatch tickets.

Job description

Able Heating and Air in Culpeper, VA is seeking an experienced Service Dispatcher to manage daily schedules for service technicians and ensure customer commitments are met. You will coordinate appointments, match technicians to jobs, and maintain clear communication with customers and managers.

Ideal candidates have 2+ years in administration or project management, HVAC background preferred, and proficiency with Word, Excel, and Outlook.