HVAC Service Dispatch Specialist

Enervise, Inc.; Columbus (OH); On-site; USD 25,000 - 44,000; Full time

Job summary

Enervise, Inc. is seeking a skilled Dispatcher to coordinate service technicians, schedule requests, and support daily operations of the Service Department. This role blends customer communication with internal coordination to ensure timely, professional service delivery.

Candidates should have strong organizational abilities, experience with dispatch or scheduling, and proficiency in MS Office. The position requires attention to detail, reliability, and the ability to manage multiple priorities

Qualifications

• Strong organizational, scheduling, and time management skills.
• Ability to manage multiple tasks and changing priorities.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office and learning company software.
• Ability to pass background screening and maintain confidentiality.

Responsibilities

• Receive, prioritize, and schedule service requests and maintenance visits.
• Dispatch technicians based on availability and qualifications.
• Monitor schedules and adjust assignments to maximize efficiency.
• Maintain communication with field technicians and customers.
• Coordinate with Parts, Purchasing, Accounting, and Operations to support service activities.
• Review completed work orders for accuracy and completeness.
• Assist with scheduling preventative maintenance and service agreements.

Skills

Scheduling

Customer service

Communication

Time management

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Enervise, Inc. is seeking a skilled Dispatcher to coordinate service technicians, schedule requests, and support daily operations of the Service Department. This role blends customer communication with internal coordination to ensure timely, professional service delivery.

Candidates should have strong organizational abilities, experience with dispatch or scheduling, and proficiency in MS Office. The position requires attention to detail, reliability, and the ability to manage multiple priorities