HVAC Service Branch Lead — Growth & Profit

Johnson Controls; West Valley City (UT); On-site; USD 90,000 - 120,000; Full time

Job summary

Johnson Controls is seeking an experienced HVAC Service Branch Manager for our West Valley City, Utah area. You will lead a truck-based service team, drive revenue growth and improve profitability while ensuring exceptional customer satisfaction.

The role requires a technical background, eight years in HVAC/service, and at least five years of leadership of large teams. Expect road travel about half the time and a focus on safety and operational excellence.

Qualifications

• Eight years of experience in the HVAC/Service industry.
• Five years of direct management experience leading large diverse teams.
• Previous experience in a customer facing position, sales or account management.

Responsibilities

• Manage the service truck-based business to drive profitable growth and ensure customer satisfaction.
• Develop strategic operating plans aligned with service goals and financial targets.
• Recruit, hire, and develop service staff; conduct performance reviews and set expectations.
• Monitor pricing and gross margins, and implement improvements across territories.
• Drive customer relationships, referrals, and new accounts while ensuring safety compliance.

Skills

HVAC service management

People leadership

Customer relationship management

Travel 50%

Strong communication

Budgeting & cost control

Education

Bachelor’s degree in Engineering or Business

Technical school or college equivalent

Job description

Johnson Controls is seeking an experienced HVAC Service Branch Manager for our West Valley City, Utah area. You will lead a truck-based service team, drive revenue growth and improve profitability while ensuring exceptional customer satisfaction.

The role requires a technical background, eight years in HVAC/service, and at least five years of leadership of large teams. Expect road travel about half the time and a focus on safety and operational excellence.