HVAC Service Admin & Scheduling Coordinator

Walton & Company; York (York County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Company vehicle (if applicable)

Ongoing training and career dev.

Job summary

Walton & Company in York, PA seeks a Service Administrative Coordinator to support parts ordering, work orders, records, and paperwork. You’ll work with customers, technicians, vendors, and service management; scheduling and dispatching serve as backup during peak times.

Responsibilities include processing orders, tracking parts, maintaining customer and equipment histories, and ensuring accurate documentation.

Qualifications

• Two to three years of administrative experience; HVAC or mechanical service preferred.
• Strong organizational and time management skills.
• Excellent verbal and written communication; customer-focused.
• Proficiency with computer-based recordkeeping and data entry.
• Ability to learn service management software and scheduling tools.
• Reliable transportation; valid driver’s license preferred.

Responsibilities

• Prepare and maintain service work orders and paperwork.
• Assist with parts orders and purchase orders.
• Track part orders and notify scheduling team.
• Maintain organized customer and equipment records.
• Provide technicians with accurate docs and parts status.
• Handle customer inquiries and route questions to the right team.
• Receive service requests and relay urgent needs to scheduling/management.
• Provide data entry, filing, and administrative support.
• Coordinate with technicians, vendors, and management to resolve issues.

Skills

Administrative experience

Organizational skills

Communication skills

Data entry

Scheduling

Problem solving

Independent & collaborative work

Education

High school diploma or GED

Tools

Excel

Microsoft Office

Job description

Walton & Company in York, PA seeks a Service Administrative Coordinator to support parts ordering, work orders, records, and paperwork. You’ll work with customers, technicians, vendors, and service management; scheduling and dispatching serve as backup during peak times.

Responsibilities include processing orders, tracking parts, maintaining customer and equipment histories, and ensuring accurate documentation.