HVAC Service Account Manager

Kirlin-Way Mechanical; Orlando (FL); On-site; USD 70,000 - 95,000; Full time

Job summary

Kirlin Way Mechanical, a leading HVAC contractor in the Southeast, is seeking an HVAC Service Account Manager in Orlando to grow maintenance, service and retrofit opportunities while maintaining strong client relationships.

In this role you will pursue leads, present proposals, coordinate with building owners and maintenance teams, and help drive revenue through excellent service and timely follow-up.

Qualifications

• Responsibilities include building maintenance/service and retrofit prospects, maintaining relationships with current sources, and expanding business.
• Cold-calling and following up on leads within the assigned market or territory.
• Developing bid proposals and presenting to prospective customers.
• Resolving customer issues and collections within authority.

Responsibilities

• Continually develop qualified maintenance/service and retrofit prospects to ensure a consistent flow of business, maintain goodwill of current sources and accounts through periodic call-back, and entertain clients as required.
• Prepare itinerary, make calls, and follow up on sales leads and opportunities within the assigned market or territory; solicit information from building owners' developers, maintenance personnel, and business contacts regarding the nature of the work, budget limitations, method of qualifying, bid process, and identity of competition.
• Organize relevant technical data, brochures, and service manuals; develop or assist in the preparation of bid proposals; make sales presentations to prospective customers to qualify the company for inclusion on a select bid list or consideration as an exclusive party to the contract maintenance agreement.
• Assist in the collection of delinquent accounts; resolve customer complaints; render corrective action within the realm of authority.

Job description

Kirlin Way Mechanical is one of the nation's largest and most experienced mechanical contractors, specializing in commercial air conditioning, plumbing, piping, and the maintenance of these systems. Our services span the Southeast, with offices in Houston, San Antonio, Austin, Dallas, Tulsa, Orlando, Nashville, Charlotte, Raleigh, and Charleston. We are seeking an HVAC Service Account Manager in Orlando to join our team!

Responsibilities:

• Continually develop qualified maintenance/service and retrofit prospects to ensure a consistent flow of business, maintain goodwill of current sources and accounts through periodic call-back, and entertain clients as required.
• Prepare itinerary, make calls, and follow up on sales leads and opportunities within the assigned market or territory; solicit information from building owners' developers, maintenance personnel, and business contacts regarding the nature of the work, budget limitations, method of qualifying, bid process, and identity of competition.
• Organize relevant technical data, brochures, and service manuals; develop or assist in the preparation of bid proposals; make sales presentations to prospective customers to qualify the company for inclusion on a select bid list or consideration as an exclusive party to the contract maintenance agreement.
• Assist in the collection of delinquent accounts; resolve customer complaints; render corrective action within the realm of authority.

Physical Requirements:

Employees in this position must be able to perform the essential functions of this job without imposing a significant risk of substantial harm to the health or safety of others. Ability to drive, move in and out of vehicles, climb ladders, traverse steps, and move throughout a facility.