HVAC Account Manager

Way Mechanical; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Job summary

Way Mechanical in Irving, TX seeks an HVAC Account Manager to service existing accounts and drive growth across service lines. You will manage day-to-day customer needs, qualify opportunities, and coordinate with Service Operations to ensure turnover and delivery.

The role requires strong CRM usage, proactive communication with building owners and developers, and the ability to develop prospects for maintenance, retrofit, and new projects.

Qualifications

• Must be able to perform the essential functions of this job without imposing significant risk of harm to health or safety of themselves or others. Ability to drive, move in and out of vehicles, climb ladders, traverse steps, and move throughout a facility.

Responsibilities

• Continually develop qualified maintenance/service and retrofit prospects to ensure a consistent flow of business and maintain good relations with current sources and accounts.
• Prepare itineraries, make calls, follow up on sales leads and opportunities; solicit information from building owners, developers, maintenance personnel, and business contacts regarding the nature of the work, budget limitations, method of qualifying, bid process, and competition.
• Organize relevant technical data, brochures, and service manuals; develop or assist in the preparation of bid proposals; make sales presentations to qualify the company for inclusion on a bid list or as an exclusive maintenance contractor.
• Assist in the collection of delinquent accounts; resolve customer complaints; render corrective action within authority; provide clear turnover details to Service Operations.

Job description

Way Mechanical is located in Irving, TX. We specialize in commercial air conditioning, plumbing, piping, and the maintenance of these systems. Way Mechanical is at the forefront of design build/design assist, preconstruction, commissioning, building information modeling, and quality control. We are seeking an HVAC Account Manager to join our team!

Scope:

Responsible for customer development and utilization of the CRM platform to track the progression of proposed work. The Account Manager's primary function is to service the day-to-day sales requirements of existing accounts, while aiming to expand the account base through adding more service lines and referrals

Responsibilities:

• Continually develop qualified maintenance/service and retrofit prospects to ensure a consistent flow of business, maintain the goodwill of current sources and accounts through periodic call-backs, and entertain clients as requir
• ed.Prepare itinerary, make calls, and follow up on sales leads and opportunities; solicit information from building owners, developers, maintenance personnel, and business contacts regarding the nature of the work, budget limitations, method of qualifying, bid process, and identity of competition
• Organize relevant technical data, brochures, and service manuals; develop or assist in the preparation of bid proposals; make sales presentations to prospective customers to qualify the company for inclusion on a select bid list or consideration as an exclusive party to the contract maintenance agreement
• Assist in the collection of delinquent accounts; resolve customer complaints; render corrective action within the realm of authority
• Provide clear and concise turnover details to Service Operations

Requirements:

• Employees in this position must be able to perform the essential functions of this job without imposing significant risk of substantial harm to the health or safety of themselves or others. Ability to drive, move in and out of vehicles, climb ladders, traverse steps, and move throughout a facility

Perks of the Trade

• Medical, Dental, Vision, and Life Insurance