HVAC Service Account Executive

Johnson Controls, Inc.; Orlando (FL); On-site; USD 55,000 - 92,000; Full time

Benefits offered by this job

Company vehicle

Comprehensive benefits

Training opportunities

Job summary

Johnson Controls, Inc. in Orlando, FL, seeks an HVAC Service Sales Representative to grow long-term service relationships and deliver HVAC service solutions that create value for customers and the business.

You will develop new customer relationships, focus on renewable maintenance agreements, and collaborate with branch sales and operations to expand the territory. The role emphasizes accountability and professionalism in closing deals and driving service growth.

Qualifications

• Several progressive sales roles with proven results.
• Exposure to sales methodologies, standards, and disciplines.
• Strong presentation skills for individual and group settings.

Responsibilities

• Initiate, establish, and grow profitable service relationships with new customers.
• Sell renewable maintenance agreements to build long-term partnerships.
• Work an assigned geographic territory with branch sales and operations teams.
• Use sales tools to plan, document, and track activity, opportunities, and progress.
• Qualify prospects, conduct sales calls, and identify HVAC service needs.
• Prepare and finalize proposals, securing customer commitment to Johnson Controls solutions.
• Conduct kickoff meetings, resolve issues, and support account growth.
• Develop territory marketing plans aligned with Building Solutions strategy.
• Attend trade shows and professional events representing Johnson Controls with professionalism.

Skills

Progressive sales experience

Sales methodologies familiarity

Presentation skills

Education

Post-secondary education

Tools

Salesforce.com

Job description

Build your best future with Johnson Controls. As a global leader in smart, healthy, and sustainable buildings, we help reimagine building performance to serve people, places, and the planet. In this role, you will work in the Orlando area to build long-term service relationships and deliver HVAC service solutions that create value for customers and the business.

Role Overview

The HVAC Service Sales Representative plays a key role in the growth and profitability of the HVAC Service business. You will develop new customer relationships, focus on renewable maintenance agreements, and work closely with branch sales and operations partners to grow business within an assigned territory. Success in this role means creating strong customer partnerships, closing business consistently, and representing Johnson Controls with professionalism.

Key Responsibilities

• Initiate, establish, and grow profitable service relationships with new customers.
• Sell renewable maintenance agreements as the foundation for long-term customer partnerships.
• Work an assigned geographic territory in collaboration with local branch sales and operations teams.
• Use sales tools to plan, document, and track sales activity, opportunities, and progress.
• Qualify prospects, conduct sales calls, and identify customer needs related to HVAC service and equipment.
• Prepare, review, and finalize proposals, then secure customer commitment to the Johnson Controls solution.
• Conduct customer kick-off meetings, resolve customer issues, and support ongoing account growth.
• Create pull-through opportunities, maintain and extend service agreements, and support collections activity.
• Develop territory marketing plans aligned with the Johnson Controls Building Solutions strategy.
• Attend trade shows, participate in professional organizations, and represent Johnson Controls with quality and integrity.

How You Will Do It

• Build a disciplined prospecting rhythm by identifying, targeting, and qualifying prospective customers, then using market conditions and your network to uncover new leads.
• Own outcomes with accountability, safety, and integrity as you schedule appointments, conduct sales calls, and guide each opportunity from first conversation through close.
• Stay close to the customer and the work by uncovering facility challenges, understanding HVAC and controls concerns, and speaking to each customer’s business in practical terms.
• Improve every day through candid follow-up and problem solving by addressing objections, resolving issues quickly, and creating pull-through opportunities that extend service agreements.
• Use Salesforce.com and other sales tools consistently to keep management informed, document account status accurately, and know when to ask for support to keep deals moving.
• Win as one team by collaborating with branch colleagues, supporting kick-off meetings and collections, and contributing to territory plans that serve customers well.

Qualifications

• Previous progressive sales roles.
• Exposure to sales methodologies, standards, and disciplines.
• Strong presentation skills with the ability to communicate effectively in both individual and group settings.

Nice to Have

• Aptitude for technical knowledge with a high level of attention to detail.
• Experience selling service and other intangible offerings.
• Knowledge of Building HVAC Systems.
• Knowledge of and experience with Salesforce.com.
• Post-secondary education.

Why Join Us

We offer a competitive salary, a company vehicle, paid vacation, holidays, and sick time, and a comprehensive benefits package that includes 401(k), medical, dental, and vision coverage. You will also have access to on-the-job and cross-training opportunities, an encouraging and collaborative team environment, and dedication to safety through our Zero Harm policy. This role also includes a competitive Sales Incentive Plan based on volume and margin performance.

HIRING SALARY RANGE: $55,000-92,000