HVAC Sales & Service Manager — Lead High-Performance Team

Hockers Home Services; De Pere (WI); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Disability & Life Insurance

401(k) matching

Paid Holidays

Paid Time Off

Bonus program

Job summary

Hockers Home Services in De Pere, WI is seeking a self-motivated HVAC Sales Manager to lead our growing service team. You will manage daily operations of the high-volume service department, mentor technicians, and drive sales growth.

You will develop KPIs, hire and train staff, maintain CRM, and ensure exceptional customer service while staying current on new products and technologies. Valid driver's license required; Service Titan experience preferred.

Qualifications

• 5+ years residential HVAC sales experience; management experience preferred.
• Strong organizational leadership to lead and grow a team of technicians.
• Strong diagnostic skills on residential and light commercial equipment.
• Excellent communication, energy, and sales-driven attitude.
• Proficient in Word, Excel, Adobe; Service Titan experience desired.
• Valid driver's license and ability to pass background/drug screen.
• Ability to handle heavy equipment and work outdoors.

Responsibilities

• Daily management of high-volume service department, HVAC service technicians and staff.
• Develop KPIs, communicate and track team and individual goals that build organizational success.
• Hire, lead, and train a team of techs on technical and sales knowledge.
• Provide excellent customer service; communicate with customer, office staff, sales dept, and field help.
• Report on team performance and document all calls/jobs per company standards.
• Develop scalable processes that provide consistent, measurable results.
• Maintain the CRM in accordance with company standards.

Skills

HVAC sales

Team leadership

Communication

Sales driven

Positive attitude

Strong organizational skills

Diagnostic skills

Computer skills

Driver's license

Tools

Service Titan

Job description

Hockers Home Services in De Pere, WI is seeking a self-motivated HVAC Sales Manager to lead our growing service team. You will manage daily operations of the high-volume service department, mentor technicians, and drive sales growth.

You will develop KPIs, hire and train staff, maintain CRM, and ensure exceptional customer service while staying current on new products and technologies. Valid driver's license required; Service Titan experience preferred.