Sales Coordinator

Ambient Edge, LLC; Henderson (NV); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Healthcare coverage

401k match

Paid holidays

Job summary

Ambient Edge, LLC is seeking a Sales Coordinator to support the Sales Department under the Sales Manager. You will handle daily administrative tasks and ensure compliance with big box retail clients.

The role involves dispatch board management, warranty activities, collaboration with the Install Coordinator, processing payments, and delivering admin support to the sales team. Strong MS Office and communication skills are essential.

Qualifications

• High school diploma or GED required; associates degree preferred.
• Two+ years in customer service call center or dispatcher role.
• Strong problem solving and multi-tasking abilities; effective written and verbal communication.
• Proficient in MS Office and basic internet usage.

Responsibilities

• Manage daily administrative tasks for the Sales Department and ensure compliance with retail partners.
• Operate the dispatch board with lead rotation and scheduling for Comfort Consultants.
• Oversee warranty activities and coordinate with Install Coordinator on job packets.
• Process customer payments and support the Sales Manager and team.

Skills

Customer service

Dispatcher experience

Phone communication

Problem solving

Multi-tasking

MS Office

Education

High school diploma / GED

Associates degree preferred

Tools

MS Office Suite

Word

Excel

Internet Explorer

Job description

Description

Ambient Edge has been a leader in the HVAC industry in Arizona and Nevada. Our team comprises only the best in the industry, and our customers love us for it. At Ambient, we understand that employee-centric company culture, a robust benefits package, and top earning potential are key to building a dynamic team of experts, and we are consistently evolving to continue to be the employer of choice in Mohave County, AZ & Clark County, NV!

We're looking for a Sales Coordinator to join us!

About the Role:

Under the direct supervision of the Sales Manager, the Sales Coordinator is responsible for the daily administrative tasks associated with the Sales Department and oversight of compliance with Ambient Edge's big box retail clients.

Key Responsibilities:

• Manage the dispatch board for the Sales Department, ensuring proper lead rotation and Comfort Consultant scheduling
• Managing warranty activities
• Work in tandem with Install Coordinator to prepare job packets and review for accuracy
• Process customer payments
• Provide administrative support for Comfort Consultants, Inside Sales Rep, Lead Generators, and Sales Manager
• Knowledge of Retail Partner contracts and requirements to ensure compliance
• Review and audit completed retail partner jobs for proper paperwork
• All other duties as assigned

Why Ambient?

• Healthcare! We cover nearly 100% of your medical/dental/vision. We also cover 50% for your family!
• Retirement Plan: 401k with a 100% match.
• Work Life Balance: Enjoy vacation days and company paid holidays

Requirements

Education, Knowledge, Skills & Abilities

• High school diploma/GED. Associates degree preferred.
• Two or more years of experience working in a customer service call center or as a dispatcher.
• Ability to quickly solve problems, multi-task and resolve conflicts for and with customers.
• Ability to talk to customers via phone with excellent people and organizational skills. Should also possess good writing and e-mail skills.
• Strong knowledge of MS Office Suite (Word, Excel) and Internet Explorer. Internet experience required.