HVAC Sales and Service Technician

Staugustaplumbing; Saint Cloud (MN); On-site; USD 41,000 - 62,000; Full time

Benefits offered by this job

401(k) with match

Health insurance

Health savings account

Employee discount

Flexible schedule

Paid time off

Paid holidays off

Robust incentive program

No on-call shifts

Work truck provided

Job summary

Augusta Plumbing and Heating in St. Cloud, MN is seeking an HVAC Sales and Service Technician for a full-time, on-site role. You will travel to homes to assess systems, present repair and upgrade options, and close sales with homeowners.

The position emphasizes strong communication, diagnostic skills, and the ability to explain options clearly. A valid driver's license and 4+ years in HVAC are required, with a focus on delivering high-quality service.

Qualifications

• 4+ years of HVAC experience.
• Strong diagnostic skills, problem-solving abilities, and attention to detail.
• Excellent communication and customer service skills for confidently presenting service options and closing sales deals.
• High school degree or equivalent.
• Valid driver's license.
• Physical ability to regularly lift up to 50 pounds, occasionally lift up to 100 pounds.

Responsibilities

• Travel to customers' homes to inspect their residential heating and air conditioning systems, identify repair needs and potential upgrades.
• Explain repair needs, replacement options and comfort upgrades to fit the customer's system and desires.
• Build rapport with homeowners, answer questions and address concerns preventing approval of work.
• Document conversations and track success rates; follow up on opportunities.
• Ensure the team properly completes the sold work; assist with boiler and water heater work as needed.

Skills

HVAC experience

Diagnostic skills

Communication & customer service

Sales ability

Problem-solving

Attention to detail

Education

High school degree

HVAC education preferred

Job description

Great service starts with a knowledgeable team, and that's where our HVAC Sales and Service Technician comes in!

In this full-time role with Augusta Plumbing and Heating in St. Cloud, MN, you'll work directly with customers to sell the right solutions for their residential heating and air conditioning needs. With our strong reputation and steady customer flow, you'll have more opportunities to form relationships and drive your sales numbers. Interested? Keep reading!

THE BASICS

Pay: $30.00 – $45.00/hour, plus incentives on qualifying service and installations

Schedule: Standard hours are Monday - Thursday, 8:00 am - 5:00 pm, and Friday, 8:00 am - 12:00 pm

Benefits

• 401(k) with match
• Health, dental, life, and vision insurance
• Health savings account
• Employee discount
• Flexible schedule
• Paid time off
• Paid holidays off
• Robust incentive program
• No on-call, night, or weekend shifts

We'll also provide you with a work truck and power tools!

WHAT YOUR DAY LOOKS LIKE

Our HVAC Sales and Service Technician travels to customers' homes to inspect their residential heating and air conditioning systems, identify repair needs and potential upgrades, and encourage them to choose us for the job. This is a highly communicative role where you'll use your industry expertise to clearly explain repair needs, replacement options, and comfort upgrades that fit the customer's system and desires.

You’ll build rapport with homeowners, answer questions, and address any concerns preventing them from approving the work. As you meet with prospective clients, you’ll document your conversations and track your success rates. You’ll follow up on opportunities and ensure the team properly completes the sold work, jumping in as needed to perform boiler and water heater work yourself.

HVAC SALES AND SERVICE TECHNICIAN REQUIREMENTS

Your main focus is selling jobs, not completing them, so sales experience is helpful. Relevant HVAC or industry education is preferred. You'll need to be comfortable speaking with customers, walking through service options, and closing deals. Qualifications include:

• 4+ years of HVAC experience
• Strong diagnostic skills, problem-solving abilities, and attention to detail
• Excellent communication and customer service skills for confidently presenting service options and closing sales deals
• High school degree or equivalent
• Valid driver's license
• Physical ability to regularly lift up to 50 pounds, occasionally lift up to 100 pounds, and work in a range of positions (kneeling, crawling, climbing, bending, etc.)

WE WANT TO HEAR FROM YOU!

At Augusta Plumbing and Heating, we've been the area's go-to choice for reliable and affordable plumbing and HVAC services since 2007. With a focus on customer service and high-quality work, we stand out for our commitment to excellence. We boast a low-pressure environment where employees can focus on delivering quality work and meeting customer needs without added stress. We make sure every team member has a healthy work-life balance, opportunities to learn, and the right tools for their job. Join us to embark on a rewarding career!