HVAC/R Branch Operations Lead

Coolsys; Carrollton (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Prescription coverage

Paid vacation

401(k) with company match

Life insurance

AD&D insurance

Disability insurance

Tuition reimbursement

Employee discounts

Pet insurance

Legal plan

ID theft protection

Job summary

CoolSys is hiring an Administrative Specialist to support branch operations in Carrollton, TX. The role emphasizes data entry, scheduling, and billing coordination within a fast-paced HVAC environment.

The ideal candidate will have a high school diploma or equivalent, experience as an administrator, and strong Excel and communication skills. Some college or a related degree is preferred, with a focus on accuracy and efficiency.

Qualifications

• High school diploma or equivalent required; BA/BS preferred.
• Minimum previous experience as an administrator is required.
• Experience in HVAC, plumbing, or construction is a plus.
• Strong written and spoken English skills.

Responsibilities

• Track scheduled work and monitor open work orders.
• Provide branch oversight, mentoring, and input on staffing.
• Handle day-to-day operations and customer interactions.
• Coordinate with Billing to generate and process work orders.
• Prepare orders for billing and approve technician time entries.
• Support senior management and drive process improvements.

Skills

Administrative experience

English proficiency

Microsoft Excel

Communication skills

Multitasking

Attention to detail

Policy adherence

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Excel

Job description

CoolSys is hiring an Administrative Specialist to support branch operations in Carrollton, TX. The role emphasizes data entry, scheduling, and billing coordination within a fast-paced HVAC environment.

The ideal candidate will have a high school diploma or equivalent, experience as an administrator, and strong Excel and communication skills. Some college or a related degree is preferred, with a focus on accuracy and efficiency.