HVAC Process Excellence Lead

AAON; Tulsa (OK); On-site; USD 90,000 - 130,000; Full time

Job summary

AAON is seeking a Business Process Owner to manage and continuously improve one or more end-to-end business processes. You will define strategy, collaborate with departments, monitor performance with KPIs, and lead process redesigns to ensure quality and scalability.

You will own governance, drive change management, documentation, and training, and act as the SME for the assigned process while partnering with IT and manufacturing to implement supporting systems.

Qualifications

• Bachelor’s degree in business, MIS, or related.
• 5 years of HVAC manufacturing operations experience.
• Lean Six Sigma or related process certification preferred.

Responsibilities

• Define and document the process strategy, scope, and objectives.
• Collaborate with stakeholders across departments to align process improvements with business needs.
• Monitor process performance using KPIs and analytics to identify gaps, inefficiencies, or compliance risks.
• Lead or support process redesign initiatives, ensuring consistency, quality, and scalability.
• Own the governance of the process, including change management, documentation, and training.
• Serve as the subject matter expert for the assigned process, providing guidance and resolving escalations.
• Partner with IT, operations, and other departments to implement systems or tools supporting the process.

Job description

AAON is seeking a Business Process Owner to manage and continuously improve one or more end-to-end business processes. You will define strategy, collaborate with departments, monitor performance with KPIs, and lead process redesigns to ensure quality and scalability.

You will own governance, drive change management, documentation, and training, and act as the SME for the assigned process while partnering with IT and manufacturing to implement supporting systems.