Business Process Owner III

AAON, Inc.; United States; On-site; USD 110,000 - 150,000; Full time

Job summary

AAON, Inc. is seeking a Business Process Owner to manage and continuously improve end-to-end processes. You will be the central point of accountability, aligning processes with business goals and delivering measurable value.

You will collaborate with multiple departments, monitor performance with KPIs, and lead or support redesigns to ensure quality, consistency, and scalability across HVAC manufacturing operations.

Qualifications

• Bachelor’s degree in business, MIS, or related field required.
• Minimum 5 years HVAC manufacturing operations experience.
• Lean Six Sigma or related process certification preferred.

Responsibilities

• Define and document the process strategy, scope, and objectives.
• Collaborate with stakeholders to align improvements with business needs.
• Monitor performance using KPIs and analytics to identify gaps or risks.
• Lead or support process redesign for consistency and scalability.
• Own governance, change management, documentation, and training.
• Serve as SME for the assigned process and resolve escalations.
• Partner with IT and operations to implement supporting systems/tools.

Skills

Process design

Analytical skills

Communication

Stakeholder management

Lean Six Sigma

Education

Bachelor’s degree in business, MIS, or related

Tools

BPM software

ERP systems

Workflow platforms

Job description

Job Description: The Business Process Owner (BPO) is responsible for managing and continuously improving one or more end-to-end business processes within an organization. Acting as the central point of accountability, the BPO ensures that the process aligns with business goals, delivers value, and meets performance expectations.

Essential Job Duties and Responsibilities

• Define and document the process strategy, scope, and objectives.
• Collaborate with stakeholders across departments to align process improvements with business needs.
• Monitor process performance using KPIs and analytics to identify gaps, inefficiencies, or compliance risks.
• Lead or support process redesign initiatives, ensuring consistency, quality, and scalability.
• Own the governance of the process, including change management, documentation, and training.
• Serve as the subject matter expert for the assigned process, providing guidance and resolving escalations.
• Partner with IT, operations, and other departments to implement systems or tools supporting the process.

Education and Experience Requirements

• Bachelor’s degree in business, MIS, or related.
• 5 years of HVAC manufacturing operations experience.
• Lean Six Sigma or related process certification preferred.

Knowledge, Skills, and Abilities

• Strong understanding of business operations and process design.
• Excellent analytical, problem-solving, and decision-making skills.
• Effective communication and stakeholder management abilities.
• Experience with process improvement methodologies (e.g., Lean, Six Sigma).
• Familiarity with relevant tools such as BPM software, ERP systems, or workflow platforms

Work Environment

• Often work will be performed in a climate-controlled office setting.
• Occasionally, employee will work in a manufacturing facility and be exposed to: Humidity, loud noises, dirt Varying temperatures Sheet Metal Forklift traffic Physical Demands:

Physical Demands

• Lift up to 10 lbs.
• Ability to think, problem solve and communicate effectively.
• Must be able to view computer monitors and manufacturing processes and hear forklift and other horns and alarms.
• Sitting for prolonged periods

At AAON and BASX, we’re driven by a shared commitment to innovation, performance, and sustainability. Since 1988, AAON has been at the forefront of the HVAC industry, delivering cutting-edge solutions for commercial and industrial indoor environments. Since joining forces with AAON in 2021, BASX has built on that foundation with highly engineered, custom solutions for critical environments—including cleanrooms, data centers, and laboratories—where precision and reliability matter most. Together, we design and manufacture highly configurable systems tailored to each application, ensuring our customers achieve exceptional efficiency, performance, and long-term value. Join us in shaping smarter, more sustainable environments for the future.