HVAC Outreach & Permitting Coordinator

Brown Heating & Cooling, Inc.; Venice (FL); In loco; USD 25.000 - 33.000; Tempo pieno

Descrizione del lavoro

Venice Cooling, Heating & Plumbing in Venice, FL is seeking an energetic Outbound Calling CSR / Permitting Specialist. The role focuses on outbound customer calls to schedule HVAC maintenance, follow-up on estimates, and promoting memberships, while handling permitting tasks and administrative duties.

You will support technicians by keeping schedules full and ensuring accurate records, contributing to a smooth operation.

Competenze

• High-volume outbound calling and customer outreach.
• Strong communication and interpersonal skills.
• Attention to detail and organized workflow.
• Ability to multitask and manage schedules.

Mansioni

• Make outbound calls to schedule HVAC maintenance visits and service appointments.
• Follow up on unsold estimates and convert opportunities.
• Promote maintenance memberships and seasonal specials.
• Maintain accurate customer records and scheduling information.
• Assist permitting and administrative tasks as needed.

Conoscenze

Outbound calling

Customer service

Phone presence

Organized

Strumenti

ServiceTitan

Descrizione del lavoro

Venice Cooling, Heating & Plumbing in Venice, FL is seeking an energetic Outbound Calling CSR / Permitting Specialist. The role focuses on outbound customer calls to schedule HVAC maintenance, follow-up on estimates, and promoting memberships, while handling permitting tasks and administrative duties.

You will support technicians by keeping schedules full and ensuring accurate records, contributing to a smooth operation.