HVAC Operations Leader: Build Teams, Drive Service

Riddleberger Brothers, Inc; Mount Crawford (VA); On-site; USD 145,000 - 160,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Apprenticeship opportunities

Growth and development opportunities

Scholarship program

Employee discounts

Job summary

Riddleberger Brothers, Inc. is seeking an HVAC Operations Manager to lead our commercial service and installation operations. You will oversee daily activities, support supervisors and technicians, and drive safety, quality, and customer satisfaction.

This hands-on leader will develop teams, manage labor and schedules, review estimates and billing, and ensure projects meet RBI standards. Travel to job sites and occasional after-hours support may be required.

Qualifications

• Seven years of HVAC experience with leadership or supervisory responsibility.
• Strong knowledge of commercial HVAC systems, service operations, and industry best practices.
• Proven ability to lead teams, manage resources, and improve operational and financial performance.
• Proficiency with service-management software and Microsoft Office.

Responsibilities

• Lead daily HVAC service and/or installation operations, ensuring safety, productivity, quality, and customer-service expectations.
• Coach and develop supervisors and technicians with clear expectations and accountability.
• Promote RBI safety policies, OSHA requirements, toolbox talks, and near-miss reporting.
• Coordinate with service managers, dispatch, sales, and support teams to align staffing and resources.
• Monitor job estimates, costing, documentation, and billing processes.

Skills

HVAC leadership

Operations management

Team development

Safety compliance

Problem-solving

Tools

Service-management software

Microsoft Office

Job description

Riddleberger Brothers, Inc. is seeking an HVAC Operations Manager to lead our commercial service and installation operations. You will oversee daily activities, support supervisors and technicians, and drive safety, quality, and customer satisfaction.

This hands-on leader will develop teams, manage labor and schedules, review estimates and billing, and ensure projects meet RBI standards. Travel to job sites and occasional after-hours support may be required.