HVAC Light Commercial Inside Sales Representative

Johnstone Supply; Palmer Township (PA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Prescription coverage

401(k) with company match

Company-paid life insurance

Paid holidays

PTO

Supportive work environment

Job summary

Johnstone Supply is seeking a full-time HVAC Inside Sales Representative in Easton, PA. You will respond to inbound inquiries, provide product information, and quote light commercial HVAC equipment and accessories.

This role works Monday through Friday, 8:00 a.m. to 5:00 p.m., and offers a competitive pay structure with comprehensive benefits, including medical, dental, vision, 401(k) with company match, life insurance, paid holidays, and PTO.

Qualifications

• HVAC sales experience or related inside sales background.
• Proficiency with Microsoft Office and CRM/ERP systems.
• Knowledge of HVAC systems, components, and applications is preferred.

Responsibilities

• Respond to inbound sales inquiries via phone, email, and web platforms.
• Provide product information, technical guidance, and pricing for light commercial HVAC equipment and accessories.
• Prepare and follow up on quotes, bids, and submittals, coordinating with outside sales, vendors and internal teams.
• Track orders, manage project timelines, and maintain CRM/ERP records to ensure accurate data and customer satisfaction.
• Support marketing campaigns and stay informed about product updates and industry trends.

Skills

HVAC sales experience

CRM/ERP familiarity

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

CRM/ERP software

Job description

Join our team at Johnstone Supply as a full-time HVAC Inside Sales Representative in Easton, PA, where you'll be at the forefront of the HVAC industry! In this full-time position, you'll have the opportunity to drive revenue growth while providing exceptional service to our customers. We offer a competitive pay structure along with benefits that include:

• Medical insurance
• Dental
• Vision
• Prescription coverage
• A 401(k) with company match
• Company-paid life insurance
• Paid holidays
• PTO
• Supportive work environment

ABOUT THIS ROLE

This is a full-time position, with work hours from Monday through Friday, 8:00 a.m. to 5:00 p.m.

As an HVAC Light Commercial Inside Sales Representative, your day will begin with responding to inbound sales inquiries from customers via phone, email, and web platforms. You will provide crucial product information, technical guidance, and pricing for light commercial HVAC equipment and accessories. Throughout your day, you will prepare and follow up on quotes, bids, and submittals, working closely with outside sales representatives, vendors, and internal departments to ensure seamless order processing and customer satisfaction. Managing project timelines, tracking order status, and maintaining accurate records in our CRM and ERP systems will be essential parts of your routine. You will also support marketing and promotional campaigns while staying informed about product updates, industry trends, and competitor offerings to provide the best possible service to our customers.

OUR COMPANY

Johnstone Supply is a one-stop shop with a variety of options in unitary and specialty equipment, repair and replacement parts, and maintenance supplies for residential, light commercial, refrigeration, and facilities maintenance. We offer the products, programs, and services that help contractors of all sizes succeed. We're committed to being our customers' HVAC/R resource from start to finish.

With a friendly, fun, and team-oriented environment, our employees know that they are not just a number. We value their hard work and show it through our bonuses, competitive pay, and great benefits.

WHAT WE'RE LOOKING FOR IN A HVAC LIGHT COMMERCIAL INSIDE SALES REPRESENTATIVE

• High school diploma or equivalent
• 2+ years of experience in HVAC sales, technical support, or inside sales
• Proficiency in Microsoft Office and experience with CRM/ERP systems
• Strong knowledge of HVAC systems, components, and applications
• Ability to read blueprints, mechanical drawings, and specifications is advantageous
• Commitment to honesty and ethical behavior, with the ability to foster a positive team environment

Experience in the light commercial HVAC industry is a plus. A technical or trade school background is also preferred. Be our new Light Commercial Inside Sales Representative!

Must be able to pass a background check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background and drug testing.