HVAC Lead Generation Representative

Bennetts Company; Columbus (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Bennetts Company in Central Ohio is seeking an In-Store Product Ambassador to engage shoppers in partner retail locations, explain HVAC and indoor air quality options, and identify customer needs to generate qualified leads for in-home consultations and service.

You will proactively greet shoppers, communicate value clearly, and guide customers toward appropriate solutions while representing the brand with a customer-first mindset. Training on products and safety will be provided.

Qualifications

• Energetic and outgoing with a proactive approach to engaging shoppers.
• Professional demeanor and strong customer communication skills.
• Ability to learn and explain HVAC/IAQ options to customers.
• Able to work in a team with accountability.
• Comfort using modern tools provided for the role.

Responsibilities

• Proactively greet and engage shoppers in retail environments
• Communicate product/service value clearly and professionally
• Assess customer needs and guide them toward appropriate solutions
• Develop qualified leads for in-home consultations and follow-up service
• Represent the brand with a customer-first mindset
• Participate in product and safety training

Skills

Energetic & outgoing

Customer communication

HVAC/IAQ knowledge

Teamwork & accountability

Tools familiarity

Job description

In-Store Product Ambassador

to represent residential heating, cooling, and indoor air quality services within partner retail locations across Central Ohio. Engage shoppers by approaching customers, explaining HVAC and air quality options, and identifying needs to generate qualified leads for in-home consultations and service.

Key Responsibilities

• Proactively greet and engage shoppers in retail environments
• Communicate product/service value clearly and professionally
• Assess customer needs and guide them toward appropriate solutions
• Develop qualified leads for in-home consultations and follow-up service
• Represent the brand with a customer-first mindset
• Participate in product and safety training

Qualifications & Skills

• Energetic, outgoing, and comfortable initiating conversations
• Professional demeanor and strong customer communication
• Ability to learn and explain HVAC/indoor air quality options
• Strong teamwork and accountability
• Comfort using modern tools provided for the role