HVAC Install Supervisor

A.B. May Heating, A/C, Plumbing & Electrical; Kansas City (MO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Above Average Pay

Medical/Dental/Vision Insurance

Short Term/Long Term Disability

Company Provided and Voluntary Life

401(k) with Company Match

Paid Time Off

On-site Fitness Center

Company Provided Vehicle

Job summary

A.B. May Heating, A/C, Plumbing & Electrical is seeking an HVAC Install Supervisor to lead and coordinate installation teams in Kansas City.

The role focuses on ensuring timely, high-quality installs and strong customer service while coaching technicians and coordinating with sales to improve processes. Responsibilities include supervising morning routines, site visits, ductwork design, and maintaining schedules.

Qualifications

• 5+ years of experience in HVAC install and/or service.
• Impeccable customer service skillset.
• Ability to handle stressful situations calmly.
• Ability to supervise and coach a team.

Responsibilities

• Ensure proper morning process for install personnel and smooth starts.
• Visit job sites to inspect installs and assist as needed.
• Resolve upset customers and support the install manager as needed.
• Design ductwork for jobs and oversee installation.
• Maintain installation schedule and improve practices.
• Enforce safe work practices on site and in warehouse.
• Provide on-call support to technicians and feedback to staff.

Skills

HVAC install supervision

Customer service

Problem solving

Communication

Initiative

Job description

HVAC Install Supervisor

Helping People Thrive for Over 60 Years!
A.B. May is Kansas City’s premier, family-operated home service provider, delivering top-quality solutions for over six decades. Our success comes from our talented team, and we are committed to providing an environment with unmatched career opportunities in the industry.

Overview

A.B. May is Kansas City’s premier, family-operated home service provider, delivering top-quality solutions for over six decades. Our success comes from our talented team, and we are committed to providing an environment with unmatched career opportunities in the industry.

As a member of the A.B. May Team, you will enjoy the following benefits:

• Above Average Pay
• Medical/Dental/Vision Insurance
• Short Term/Long Term Disability
• Company Provided and Voluntary Life Insurance
• 401(k) with Company Match
• Paid Time Off
• On-site Fitness Center
• Company Provided Vehicle

Responsibilities

• Ensure morning process is carried out properly by all install personnel to promote smooth starts to installs
• Visiting job sites to check on installs to boost job quality and provide a helping hand if needed
• Assisting with resolving upset customers
• Available to help cover the metal shop role if needed at any point
• Available to provide temporary assistance to the install manager while they are out of office
• Look for new training opportunities and practices that can grow our department and allow for improved install practices
• Enforce safe work practices in the warehouse and job site to help keep our technicians as safe as possible while they’re working
• Cross trained in the complete sales and installation processes so they can perform any of these tasks if needed
• Available by phone to all our technicians that are working so that support can be provided if there’s issues at any point including start up
• Gathering and providing feedback for the 8-10 employees you will be managing to ensure proper development and coaching
• Jobsite visits with any Sales Advisor/Selling Tech when needed.
• Assisting with maintaining our installation schedule to ensure all jobs are scheduled and executed on time
• Carrying out designing the ductwork for any ductwork jobs we may sell along with directing the team during the installation of the duct work
• Continue strengthening the relationship between Sales and Install.

Requirements

• 5 or more years of experience in HVAC install and/or HVAC service
• Boiler and/or Geothermal experience is a plus for anyone applying
• Impeccable customer service skillset
• Effective problem-solving skills to overcome any obstacles we could encounter
• Ability to handle a stressful situation on the fly with a cool and collected manner
• Embody the core values of AB May
• Passionate about AB May and the company’s growth
• Must be able to communicate with others in a calm and friendly manner
• To be able to carry out your functions with little to no supervision
• Possess the initiative to complete your duties regularly on time
• Firm grasp of international fuel codes and National mechanical codes
• The ability to possess sensitive information without divulging it in a wrongful manner
• Able to develop lasting relationships with employees and customers

To be considered for employment with A.B. May, all candidates must successfully complete our screening process, which includes assessments, interviews, background checks, drug screens, and physicals.

We are an equal-opportunity employer.